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Senior Tech
250+ Posts
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MXM264 grey prints
I have a MXM264 which customer complained was printing light, what they meant were the black solids were not black but grey. So I fitted a new drum, charge and developer, set it all up, calibrated etc. But the blacks are still not black they are grey more of a charcoal colour rather than black. Are there any adjustments or anything I can do to get it to print more black?
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Trusted Tech
50+ Posts
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Re: MXM264 grey prints
What are the counts on the machine? Are they using OEM or generic toner? You could possibly try increasing the laser power in Sim 61-3.
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Re: MXM264 grey prints
Check if toner save is enabled; are test prints good?
"You can't trust your eyes, if your mind is out of focus" --
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Re: MXM264 grey prints
Make sure also that the laser slit glass is clean nd possibly the inside of the laser can get dusty on the mirrors.
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Re: MXM264 grey prints
Samples?
"Set it all up?" (no clue what your "set it all up" means?)
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