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  1. #1
    Senior Tech 250+ Posts
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    MXM264 grey prints

    I have a MXM264 which customer complained was printing light, what they meant were the black solids were not black but grey. So I fitted a new drum, charge and developer, set it all up, calibrated etc. But the blacks are still not black they are grey more of a charcoal colour rather than black. Are there any adjustments or anything I can do to get it to print more black?

  2. #2
    Trusted Tech 50+ Posts
    MXM264 grey prints


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    Re: MXM264 grey prints

    What are the counts on the machine? Are they using OEM or generic toner? You could possibly try increasing the laser power in Sim 61-3.

  3. #3
    Senior member of CRS 2,500+ Posts
    MXM264 grey prints

    ZOOTECH's Avatar
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    Re: MXM264 grey prints

    Check if toner save is enabled; are test prints good?
    "You can't trust your eyes, if your mind is out of focus" --

  4. #4
    Senior Tech 250+ Posts
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    Re: MXM264 grey prints

    Make sure also that the laser slit glass is clean nd possibly the inside of the laser can get dusty on the mirrors.

  5. #5
    Senior Tech 100+ Posts
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    Re: MXM264 grey prints

    transferroller?

  6. #6
    Senior Tech 100+ Posts moose55's Avatar
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    Re: MXM264 grey prints

    Samples?
    "Set it all up?" (no clue what your "set it all up" means?)
    The Moose is loose!!

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