Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4
  1. #1
    Junior Member archspace's Avatar
    Join Date
    May 2020
    Location
    Lower Austria
    Posts
    3
    Rep Power
    0

    MX-C300W scan to mail - character set

    Hello all,

    Depending on the Message Client of the receiver the generated content of an Email will often not shown correctly.
    It will display for example japanese- instead of special- characters in the message Body.
    An analysis of the mail heder showes that the charset is: iso-2022-jp
    Is there a way to change this or is it permanently deposited in the Firmware?
    The device MCU runs on the version: 01.08.E1

    --SmTP-MULTIPART-BOUNDARY-3CFC7700
    Content-Type: text/plain; charset=iso-2022-jp
    Content-Transfer-Encoding: 7bit


    The effect is the following: (highlighted in red)
    -Sample Mail Body-

  2. #2
    Technician Prints Charming's Avatar
    Join Date
    Aug 2019
    Location
    In the crawlspace
    Posts
    38
    Rep Power
    5

    Re: MX-C300W scan to mail - character set

    I would 100% get that Firmware updated!
    The version you have is 10 releases behind the current version. There are numerous mentions of special character fixes and language corrections within updated firmware info documents.
    Also, confirm the device is correctly setup for the destination you are in (sim 26), and the language settings for your location are correct (easily done from the device web page).

  3. #3
    Junior Member archspace's Avatar
    Join Date
    May 2020
    Location
    Lower Austria
    Posts
    3
    Rep Power
    0

    Re: MX-C300W scan to mail - character set

    I already have set sim 26 destination to EUROPE in this particular case.
    As far as that should fit, but since I am not a pure Sharp Tech I unfortunately have no access to any newer firmware.


    This device is still likely at the factory software level at that time and I also assumed since then many problems have been fixed.
    If someone could help me out here with an update file I would be very grateful to be able to remove this little issue.

  4. #4
    Junior Member archspace's Avatar
    Join Date
    May 2020
    Location
    Lower Austria
    Posts
    3
    Rep Power
    0

    Re: MX-C300W scan to mail - character set

    Many thanks to all the excellent technicians here in the Forum.
    The problem has already been solved and the emails are now correctly displayed on the respective client (e.g. Outlook).

    As expected, the mail header now also contains the correct character set:

    --SmTP-MULTIPART-BOUNDARY-2300AC63
    Content-Type: text/plain; charset=iso-8859-1
    Content-Transfer-Encoding: 8bit

    Be safe, be well

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here