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  1. #1
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    ARM451U does not recognize usb port

    recently in windows 10 64bit os , my MFP machine entered into problem which can not detect printer automatically while before when i connect the usb cable , then inside control panel>devices and printers automatically detect the virtual printer port for printer
    my other printer have been detected by windows and being in health condition and print
    but for ARM451U , this problem appeared
    i think this problem perhaps is due to my firmware or maybe disappear through reset it
    it changed my usb socket but my problem still exist
    thanks for your suggestion to resolve my problem
    Color printing with lowest cost per page is my love.

  2. #2
    Technician Prints Charming's Avatar
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    Re: ARM451U does not recognize usb port

    I highly doubt the problem is the MFP.
    You can confirm this by connecting the MFP to another computer or laptop by the same USB cable. It should detect OK.
    The ARM451U definitely has Win10 drivers. Does the printer appear in the Control Panel but shows an error, or not appear at all?
    I believe the problem is going to most likely be the USB controller on your computer, or the classic Win10 corrupt printer registry, which happens especially on USB devices which are disconnected & reconnected over and over. You can look up many websites on correcting this problem on your computer. Be careful though, you're playing with the windows registry!
    The simple test is to connect the MFP to another computer and check detection. There is no MFP firmware to fix this issue for this model. USB problems are almost always a problem on the computer, not the MFP. And yes, this can still happen despite other printers working on USB perfectly fine.

  3. #3
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    Re: ARM451U does not recognize usb port

    I highly doubt the problem is the MFP.
    I connect the MFP to another laptop by the same USB cable. It did not detect usb port.
    I have and install the correct windows 10 64 bit driver.
    i thinks this problem happens on USB devices when because of interrupt and delay for transfer print pages via usb and i was forced to disconnect & reconnect the usb cable over and over and after that the delay or not sending print had been solved
    if i can not solve this not detection of virtual port for usb , can i install network card on the pwb board to use and utilize the network printing
    thanks for your helpful guidelines
    Color printing with lowest cost per page is my love.

  4. #4
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    Re: ARM451U does not recognize usb port

    I doubted to Sony CR261... battery on PWB board
    some other causes need inspecting
    Color printing with lowest cost per page is my love.

  5. #5
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    Re: ARM451U does not recognize usb port

    Hi

    is the usb port activated in system ??

  6. #6
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    Re: ARM451U does not recognize usb port

    Quote Originally Posted by OlliK1969 View Post
    Hi

    is the usb port activated in system ??
    No, no port of MFP has been recognized and detected by windows 10
    Last edited by akbareshghi; 05-09-2020 at 10:37 AM.
    Color printing with lowest cost per page is my love.

  7. #7
    Service Manager 5,000+ Posts
    ARM451U does not recognize usb port

    Phil B.'s Avatar
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    Re: ARM451U does not recognize usb port

    Quote Originally Posted by akbareshghi View Post
    No, no port of MFP has been recognized and detected by windows 10
    Bet the problem is in win10.
    Have you created a new usb port in win and then connected the printer?

    Sent from my SM-G960U using Tapatalk

  8. #8
    Service Manager 5,000+ Posts
    ARM451U does not recognize usb port

    Phil B.'s Avatar
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    Re: ARM451U does not recognize usb port

    Quote Originally Posted by akbareshghi View Post
    No, no port of MFP has been recognized and detected by windows 10
    He asked if the usb port on MFP is active. WIN10 is really bad when installing updates. Take a different pc.
    Hook up to MFP. Does it see the MFP?
    Are you sure you don't have a WSD (windows stupid driver) installed?

    Sent from my SM-G960U using Tapatalk

  9. #9
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    Re: ARM451U does not recognize usb port

    i Take a different pc but this problem ie not seeing the printer and usb port does exist
    Hook up to MFP. Does it see the MFP?No
    Are you sure you don't have a WSD (windows stupid driver) installed? i install the correct driver on windows 10
    Color printing with lowest cost per page is my love.

  10. #10
    Service Manager 5,000+ Posts
    ARM451U does not recognize usb port

    Phil B.'s Avatar
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    Re: ARM451U does not recognize usb port

    Quote Originally Posted by akbareshghi View Post
    i Take a different pc but this problem ie not seeing the printer and usb port does exist
    Hook up to MFP. Does it see the MFP?No
    Are you sure you don't have a WSD (windows stupid driver) installed? i install the correct driver on windows 10
    How are you hooking it to the pc?
    And you still haven't verified IF THE USB PORT IS ACTIVE?
    You are not giving all the answers you have been requested to provide.
    I am about done with this thread.

    Sent from my SM-G960U using Tapatalk
    Last edited by Phil B.; 05-13-2020 at 03:45 PM.

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