Originally Posted by
Prints Charming
That is very interesting.
Have you tried varying sizes of booklets, example, a 6 sheet booklet compared to a 15 sheet booklet set?
Have you tried just half-fold mode as a copy for more than 12 sets?
Does this happen on a copy, print or both?
Are the successful booklets stapled & folded correctly? Is there any shift in the fold position through 1-11 sets?
The upper staple unit definitely works without any issues?
Is there any chance you can advise the firmware for the finisher and printer? I know you said it's up to date, but it might help.
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