MX6070N not keeping network settings

[hellcat]

Got another MX6070N issue with not keeping Machine Identification Settings, Network Settings , IP/DNS Etc, whenever you power the machine off it basicly goes back to factory defaults.

It does Keep Clock Settings, Power Save Settings, and some misc copy settings.

Thinking this is a Msata problem? I read a lot of people are having problems with the Sata's, I guess we have been lucky we have about 20 in the field and usually never have any issues out of this series. until now I guess lol

I might try swapping network board to narrow down the culprit, or maybe the battery if it has one. Not real familiar with this series since we dont see them that much.

[bilyahn]

You didn't mention a firmware update? Might help. The NIC card is integrated with the main board so that would be my last choice. Did you try resetting the NIC and clearing memory with sim 67-17

Good luck.

Bil

[bmwmick]

Also try new network cable
Had problems similar and that’s what it was


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[hellcat]

I tried to firmware update it but when I selected the firmware from USB it said NG while verifying it. Not sure if I got a bad drive or something wrong with the firmware download. Going to go retry this morning and taking a network board with me just in case. I did run an end of lease but after seeing it was going to take a few hours I left it there for the day. Hopefully Ill have an answer later to what it is.

[Hansen88]

I tried to firmware update it but when I selected the firmware from USB it said NG while verifying it. Not sure if I got a bad drive or something wrong with the firmware download. Going to go retry this morning and taking a network board with me just in case. I did run an end of lease but after seeing it was going to take a few hours I left it there for the day. Hopefully Ill have an answer later to what it is.

If the machine has the security kit option you have to get the firmware for the sericurity kit number not the model of the machine.

[hellcat]

yes I am aware of the firmware for Security kit being different. This machine is not equipped with a DSK

So far nothing works, Firmware refuses to update no matter what, Another weird issue is the wireless/wired option is missing on the quick settings like it doesn't have wireless installed even though all 6070N's came standard with wireless.

We thought maybe it was a bad clone from a seperate model maybe a 6050 or something. but that doesn't seem to be the case as a end of lease would restore it before a clone.

Going to just order a new Esata I guess as I have no other MX6070N's in the field, all the others ones I have are data security kitted so I can;t copy the esata off them for this machine as its different.

[JLSam]

Have you tried using the emergency firmware update method?

[repn1999]

I would say try a CN update with the latest version of firmware. IF this is an older MX6070 check the label on the MSATA drive on the MFPC PWB. IF the label says lower than v4.0 firmware I would replace the Msata drive. It is a well known fact that these early drives on older machines with firmware prior to v5.0 fail A LOT!. In fact I delt with it enough that I figured out how to make the MSATA drives on my own from images and used better quality drives I sourced. Havent had to replace any drives after I replaced using my method since. I feel like you may have a bad drive that is going corrupt and will no longer store data properly.