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  1. #1
    just another tech 100+ Posts
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    MX-M5070N admin password reset? No DSK

    I've reset many Sharp's over the years, but not the new lines. Does anyone have experience resetting the admin password for this series? There is no Data Security installed. I know the 465, etc was dipswitch 1 then 24-30. I'm not currently at our wholesale branch where this info is needed so I don't have eyes on the machine yet.

    I'm hoping I don't have to call Sharp, like some forum's have suggested, as we are in a time crunch. Thanks in advance!
    Best rule for troubleshooting.
    K I S S Keep It Simple Stupid

  2. #2
    Senior Tech 250+ Posts spanky's Avatar
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    Re: MX-M5070N admin password reset? No DSK

    See attached

  3. #3
    Senior Tech 100+ Posts xordi69's Avatar
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    Re: MX-M5070N admin password reset? No DSK

    or change the msata....

  4. #4
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    Re: MX-M5070N admin password reset? No DSK

    Go to another machine (MX 5141) model doesn't matter. Go to Storage backup. Choose User Register Information. Create backup. Go to the MX 5070, type IP address. Go to (IP address /service_login.HTML), Password is service. Go to device Cloning. Send the backup you made to the machine and the password will be reset.

  5. #5
    Field Supervisor 500+ Posts JLSam's Avatar
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    Re: MX-M5070N admin password reset? No DSK

    Quote Originally Posted by jon jennings View Post
    Go to another machine (MX 5141) model doesn't matter. Go to Storage backup. Choose User Register Information. Create backup. Go to the MX 5070, type IP address. Go to (IP address /service_login.HTML), Password is service. Go to device Cloning. Send the backup you made to the machine and the password will be reset.
    You!... I like you. I will put this to the test.

  6. #6
    Field Supervisor 500+ Posts JLSam's Avatar
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    Re: MX-M5070N admin password reset? No DSK

    Quote Originally Posted by jon jennings View Post
    Go to another machine (MX 5141) model doesn't matter. Go to Storage backup. Choose User Register Information. Create backup. Go to the MX 5070, type IP address. Go to (IP address /service_login.HTML), Password is service. Go to device Cloning. Send the backup you made to the machine and the password will be reset.
    Confirmed.

    (I think we should keep this Lo' Key though, we don't want Sharp Corp to change this in a firmware update...)

  7. #7
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    Re: MX-M5070N admin password reset? No DSK

    Quote Originally Posted by JLSam View Post
    Confirmed.

    (I think we should keep this Lo' Key though, we don't want Sharp Corp to change this in a firmware update...)

    Will it delete all other user created, or just overwrite the admin password? i have a sharp with about 80 users created, and don't wanna recreate all of them if possible

  8. #8
    Senior Tech 100+ Posts
    MX-M5070N admin password reset? No DSK

    nobody-here's Avatar
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    Re: MX-M5070N admin password reset? No DSK

    Quote Originally Posted by jon jennings View Post
    Go to another machine (MX 5141) model doesn't matter. Go to Storage backup. Choose User Register Information. Create backup. Go to the MX 5070, type IP address. Go to (IP address /service_login.HTML), Password is service. Go to device Cloning. Send the backup you made to the machine and the password will be reset.
    Is there any way to do the clone trick, with "Service" password modified?
    Or how to reset "Service Password"
    29 rouge unpair manque.... cous cous....

  9. #9
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    Re: MX-M5070N admin password reset? No DSK

    Quote Originally Posted by nobody-here View Post
    Is there any way to do the clone trick, with "Service" password modified?
    Or how to reset "Service Password"
    Short answer, yes! You will need to open the XML file and strip out all of the other information but just the password and it tags. Have to understand XML in order to do it correctly, you can easily corrupt the file. I do this with our standard clone file so we can update any customer machine with our standard configuration and not have to worry about changing anything we don't want changed.

  10. #10
    Trusted Tech 50+ Posts
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    Re: MX-M5070N admin password reset? No DSK

    You can send the clone with 56-02 also.

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