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  1. #1
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    MX 2610 prints only with Windows

    Hello,

    I have a MX-2610 printer.

    This one is only printing with Windows but not wiht Mac OS (Mojave).

    I installed drivers from Sharp and installed the printer on the iMac.

    When I print, I hear the printer's awaikening, but nothing is printed, I have no sheet.

    With Windows, I'm able to print.

    Thank you in advance for your help.

    David

  2. #2
    Service Manager 10,000+ Posts
    MX 2610 prints only with Windows

    Phil B.'s Avatar
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    Re: MX 2610 prints only with Windows

    Quote Originally Posted by dadub2 View Post
    Hello,
    I have a MX-2610 printer.
    This one is only printing with Windows but not wiht Mac OS (Mojave).
    I installed drivers from Sharp and installed the printer on the iMac.
    When I print, I hear the printer's awaikening, but nothing is printed, I have no sheet.
    With Windows, I'm able to print.
    Thank you in advance for your help.
    David
    what version of the driver did you install?

    is it using the correct port?

    does the nic light light up when a print job is sent?

    are you using enet or firwire?

    so many questions so little info

  3. #3
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    Re: MX 2610 prints only with Windows

    what version of the driver did you install? : MX-C52c_1906a_MacPS.dmg Telechargements de pilotes - Trouver des pilotes - | Sharp Digital MFPs / Printers

    is it using the correct port? MAC chooses the right port

    does the nic light light up when a print job is sent? I don't think so

    are you using enet or firwire? Ethernet

    Thank you

  4. #4
    Senior Tech 250+ Posts spanky's Avatar
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    Re: MX 2610 prints only with Windows

    I believe you need to install a postscript kit on the copier to print from a Mac

  5. #5
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    MX 2610 prints only with Windows

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    Re: MX 2610 prints only with Windows

    That model does not come with PostScript MX-PK11 which is required for printing to mac , sounds like your machine doesn’t have it.

  6. #6
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: MX 2610 prints only with Windows

    I found one for 49.99 on the inter web.

  7. #7
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    Re: MX 2610 prints only with Windows

    Quote Originally Posted by romang View Post
    That model does not come with PostScript MX-PK11 which is required for printing to mac , sounds like your machine doesn’t have it.
    Hi everybody,

    THANK YOU for your help.

    1- OK, I do need to buy a PostScript MX-PK11, but first, how can I check if the print has one or not ?
    2- Do you think this is possible to find one in 2020 ? I live in Brussels, Belgium
    3- How install this kind of kit ?

    Thank you again for your help and have a GREAT W.E..

  8. #8
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    Re: MX 2610 prints only with Windows

    Quote Originally Posted by dadub2 View Post
    Hi everybody,

    THANK YOU for your help.

    1- OK, I do need to buy a PostScript MX-PK11, but first, how can I check if the print has one or not ?
    2- Do you think this is possible to find one in 2020 ? I live in Brussels, Belgium
    3- How install this kind of kit ?

    Thank you again for your help and have a GREAT W.E..
    Hi again,

    I would like to let you know that I found a YouTube video who helps me to resolve my problem with the kit.

    The only problem, I cannot print in colour... just in black.

    I use Generic PCL laser printer (generpcl.ppd).

    Any idea please ?

    Thank you again.

  9. #9
    Service Manager 10,000+ Posts
    MX 2610 prints only with Windows

    Phil B.'s Avatar
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    Re: MX 2610 prints only with Windows

    Quote Originally Posted by dadub2 View Post
    Hi again,

    I would like to let you know that I found a YouTube video who helps me to resolve my problem with the kit.

    The only problem, I cannot print in colour... just in black.

    I use Generic PCL laser printer (generpcl.ppd).

    Any idea please ?

    Thank you again.
    no generic driver ... use model specific pcl 6 driver win10 has troubles with pcl5

  10. #10
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    Re: MX 2610 prints only with Windows

    Quote Originally Posted by Phil B. View Post
    no generic driver ... use model specific pcl 6 driver win10 has troubles with pcl5
    Thank you for your reply

    I'm under MAC OS 10.14 (Mojave) and not Windows 10.

    Do you know which drive I have to use ?

    Thank you again.

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