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  1. #1
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    MX-3110N Faded Prints, Copies Good

    I am a small business owner and recently acquired a used Sharp MX-3110N Copier. To test at the time of sale I made some Color photocopies which turned out great. Once Connected to my network sending color image prints to the machine yield a faded result. I can not locate a local service company that will work on this printer. Any advice is appreciated.

    Black Text Prints good
    Color copies are good
    Color prints are faded

  2. #2
    Service Manager 1,000+ Posts
    MX-3110N Faded Prints, Copies Good

    BillyCarpenter's Avatar
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    Re: MX-3110N Faded Prints, Copies Good

    Quote Originally Posted by mioduz View Post
    I am a small business owner and recently acquired a used Sharp MX-3110N Copier. To test at the time of sale I made some Color photocopies which turned out great. Once Connected to my network sending color image prints to the machine yield a faded result. I can not locate a local service company that will work on this printer. Any advice is appreciated.

    Black Text Prints good
    Color copies are good
    Color prints are faded

    Try printing out internal test charts.
    If the print quality is fine, then this could be a software issue. I would recommend you go ahead and do a clean install of the printer software.

  3. #3
    Service Manager 10,000+ Posts
    MX-3110N Faded Prints, Copies Good

    Phil B.'s Avatar
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    Re: MX-3110N Faded Prints, Copies Good

    Quote Originally Posted by mioduz View Post
    I am a small business owner and recently acquired a used Sharp MX-3110N Copier. To test at the time of sale I made some Color photocopies which turned out great. Once Connected to my network sending color image prints to the machine yield a faded result. I can not locate a local service company that will work on this printer. Any advice is appreciated.

    Black Text Prints good
    Color copies are good
    Color prints are faded
    what are the lifes on drums... dev units .. belt?

    sounds like a print driver issue..

    what driver are you using ?

    copys are good b n w prints are good so we know the supplies are working properly..

    points to your print driver

    with out more info that's the best for now.

  4. #4
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    Re: MX-3110N Faded Prints, Copies Good

    https://i.imgur.com/sqshnU7.jpg

    Here are outputs from just a copy on the glass, as well as scanned in and printed from windows image viewer as well as printed by dropping the file directly into printer ftp directory

    The scanned image looks good on pc

  5. #5
    Service Manager 10,000+ Posts
    MX-3110N Faded Prints, Copies Good

    Phil B.'s Avatar
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    Re: MX-3110N Faded Prints, Copies Good

    Quote Originally Posted by mioduz View Post
    https://i.imgur.com/sqshnU7.jpg

    Here are outputs from just a copy on the glass, as well as scanned in and printed from windows image viewer as well as printed by dropping the file directly into printer ftp directory

    The scanned image looks good on pc
    still waiting on WHAT DRIVER you are using?

  6. #6
    Senior Tech 250+ Posts
    MX-3110N Faded Prints, Copies Good

    Blizzoo's Avatar
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    Re: MX-3110N Faded Prints, Copies Good

    Hmm I'm thinking maybe in the print driver you have something like Toner Save set to ON? Just a guess...
    Defects are simple, our mind is complicated

  7. #7
    Service Manager 10,000+ Posts
    MX-3110N Faded Prints, Copies Good

    Phil B.'s Avatar
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    Re: MX-3110N Faded Prints, Copies Good

    Quote Originally Posted by Blizzoo View Post
    Hmm I'm thinking maybe in the print driver you have something like Toner Save set to ON? Just a guess...
    I asked about that many messages ago... crickets

  8. #8
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    Re: MX-3110N Faded Prints, Copies Good

    Quote Originally Posted by Phil B. View Post
    I asked about that many messages ago... crickets

    Printing using a multitude of drivers. All results are nearly identical

    Drivers Acquired from Sharp Website

    WSD
    PCL6
    PPD
    PS

    Corrrect me if I am wrong but wouldnt printing from the Sharps internal FTP (drag and drop file directly to sharp) eliminate the trouble shooting from the software side as well?

    That is partially why i did not address the print driver

  9. #9
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    Re: MX-3110N Faded Prints, Copies Good

    Checked internal settings

    "Toner Save Mode"
    is turned off for all 3

    Copy
    Printer
    Prints (Document Filing)

  10. #10
    Technician
    MX-3110N Faded Prints, Copies Good


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    Re: MX-3110N Faded Prints, Copies Good

    What if you load the file to a usb and print from there?

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