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  1. #1
    Service Manager 1,000+ Posts
    Off Lease MX 3140N unable to access IP (System settings)

    copiertec's Avatar
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    Off Lease MX 3140N unable to access IP (System settings)

    We received an off lease MX-3140n and I am unable to access the ip adress on the copier as system settings is disabled. So far I tried;

    1) resetting dip switches on mfp
    2) 67-17
    3) hdd swap

    Thanks in advance

  2. #2
    Field Supervisor 500+ Posts JLSam's Avatar
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    Re: Off Lease MX 3140N unable to access IP (System settings)

    Question: Did 24-30 work?

    Sent from my GM1917 using Tapatalk

  3. #3
    Service Manager 1,000+ Posts
    Off Lease MX 3140N unable to access IP (System settings)

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    Re: Off Lease MX 3140N unable to access IP (System settings)

    Quote Originally Posted by JLSam View Post
    Question: Did 24-30 work?

    Sent from my GM1917 using Tapatalk
    I will try, JLSam.

  4. #4
    Service Manager 1,000+ Posts
    Off Lease MX 3140N unable to access IP (System settings)

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    Re: Off Lease MX 3140N unable to access IP (System settings)

    Quote Originally Posted by JLSam View Post
    Question: Did 24-30 work?

    Sent from my GM1917 using Tapatalk
    Just accessed 24 sims but no 30.

  5. #5
    Field Supervisor 500+ Posts JLSam's Avatar
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    Re: Off Lease MX 3140N unable to access IP (System settings)

    No, when you did the dip switch, were you able to go to 24-30 to reset admin pass?

    Sent from my GM1917 using Tapatalk

  6. #6
    Service Manager 1,000+ Posts
    Off Lease MX 3140N unable to access IP (System settings)

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    Re: Off Lease MX 3140N unable to access IP (System settings)

    Quote Originally Posted by JLSam View Post
    No, when you did the dip switch, were you able to go to 24-30 to reset admin pass?

    Sent from my GM1917 using Tapatalk
    Yes.

  7. #7
    Field Supervisor 500+ Posts
    Off Lease MX 3140N unable to access IP (System settings)

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    Re: Off Lease MX 3140N unable to access IP (System settings)

    The linked thread below has your answer......

    Copytechnet

    go to entries starting 6Nov19
    Last edited by mansart; 11-20-2020 at 04:33 PM. Reason: more nfo

  8. #8
    The Wolf 2,500+ Posts mojorolla's Avatar
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    Re: Off Lease MX 3140N unable to access IP (System settings)

    Quote Originally Posted by copiertec View Post
    We received an off lease MX-3140n and I am unable to access the ip adress on the copier as system settings is disabled. So far I tried;

    1) resetting dip switches on mfp
    2) 67-17
    3) hdd swap

    Thanks in advance
    When you say "disable" do you mean the icon is missing from the op panel ? You can add the icon back by customizing the home screen.
    As to the dip switch reset, remove the outer cover and the MFP board will have a metal cover over it. There will be a rectangular cutout in the cover; the dip switches are behind this cutout.


    Failing to plan is planning to fail!!!

  9. #9
    Service Manager 1,000+ Posts
    Off Lease MX 3140N unable to access IP (System settings)

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    Re: Off Lease MX 3140N unable to access IP (System settings)

    I have tried all the suggestions, thank you, reset dip switches, searched for its ip on the network, set home screen back to defaults, etc. I am going to swap out mfp pwb and see if that resolves the issue.

  10. #10
    Field Supervisor 500+ Posts
    Off Lease MX 3140N unable to access IP (System settings)

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    Re: Off Lease MX 3140N unable to access IP (System settings)

    "searched for its ip on the network".....when you press settings.....on left of screen do you see an item labled "Status"?

    Press it then select Network Status....scroll down in main window, approx one third of the way down you should see the machines IP address.

    For example 192.168.168.40

    From there set your PC to 192.168.168.50, then browse to 192.168.168.40/service_login.html

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