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  1. #1
    Senior Tech 250+ Posts
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    MX4141 shows waiting when scanning

    The machine is set up to scan to email with good settings as I’ve tested them and the customers IT are happy they are all ok but when scanning the job just sits in the job queue showing ‘ waiting’ beside it and never gets sent, am I looking at. Hard drive fault?

  2. #2
    Senior Tech 250+ Posts driving lots of miles's Avatar
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    Re: MX4141 shows waiting when scanning

    I would try an SD card before trying a hard drive.

  3. #3
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    Re: MX4141 shows waiting when scanning

    Quote Originally Posted by driving lots of miles View Post
    I would try an SD card before trying a hard drive.
    Thanks for the reply, the machine is working perfectly as a copier and a printer, it's just the scanning thats stopped? I thought the SD Card was all to do with the initiall boot up process.

  4. #4
    Field Supervisor 500+ Posts
    MX4141 shows waiting when scanning

    mansart's Avatar
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    Re: MX4141 shows waiting when scanning

    set up a free account at SMTP2GO.com

    Use their settings and see if it works?

  5. #5
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    MX4141 shows waiting when scanning


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    Re: MX4141 shows waiting when scanning

    Quote Originally Posted by mansart View Post
    set up a free account at SMTP2GO.com

    Use their settings and see if it works?
    I just signed up for this. What all do you use this service for?

  6. #6
    Field Supervisor 500+ Posts
    MX4141 shows waiting when scanning

    mansart's Avatar
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    Re: MX4141 shows waiting when scanning

    Testing scan to email issues.

    Isolate between machine and customers SMTP server

  7. #7
    Senior Tech 250+ Posts
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    Re: MX4141 shows waiting when scanning

    got there this morning and the machine is working perfectly?? The scan job log does show yesterday it failed time and time again, but today it all seems fine. Weird one

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