Just got in a mx3050n. I cant do a firmware download. machine also say no output tray allowed. does not see second tray or the adf. Im thinking the main logic board is needing to be replaced. Just getting some thoughts on this. Thanks
Just got in a mx3050n. I cant do a firmware download. machine also say no output tray allowed. does not see second tray or the adf. Im thinking the main logic board is needing to be replaced. Just getting some thoughts on this. Thanks
Machine just locks up trying to do down load. You hit the firmware list from the drive but the machine never starts the download. Also the toner dont register on the dipsplay. Machine just acts like it does not know what to do. Thanks
Have you tried a firmware update through the internal Service webpage?
If you haven't already I would do a wipe in the Security Settings and then see if anything changes.
thanks. I will give that a try.
Have you tried the emergency firmware using the switch on the MFP board ?
This procedure will overwrite all firmware where as the normal update will only update lower versions.
Don't use a USB 3.0 or a drive bigger than 32gb.
Failing to plan is planning to fail!!!
These machines use a SSD instead of a SD card. If the CN update (emergency update) doesn't work, it is probably a bad SSD. I have seen one go bad before.
So i cant do update. Is the ssd the very small board on the mfp board. Machine has multi problems. Adf does not show and the extra tray does not show. And the toner quantity does not show on display. and now the setting button say please wait for ever. Sound to me a bad board problem. I think i need to send to Hytec for repair. and also say no out put tray is allowed. Help. Thanks The machine only has 19k on it.
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