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  1. #11
    Technician
    Join Date
    Jun 2021
    Location
    Ibadan,Oyo state
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    18
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    Re: Ar 6020 scanner and printer disconnected

    Quote Originally Posted by Hansen88 View Post
    Try printing directly from your laptop to determine if the problem is with the machine or the customers network.
    Thanks am really appreciate already do that the problem come from main board unit the question is maybe it av way to revive it thanks.

  2. #12
    Technician
    Join Date
    Jun 2021
    Location
    Ibadan,Oyo state
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    Re: Ar 6020 scanner and printer disconnected

    Quote Originally Posted by ntbann View Post
    Can you ping it? Sounds like the NIC is blown.
    No even try it with another system no sound. Thanks

  3. #13
    Trusted Tech 50+ Posts
    Join Date
    Aug 2017
    Location
    Johannesburg,Gauteng
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    64
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    14

    Re: Ar 6020 scanner and printer disconnected

    That machine has a separate NIC board AR-NB7 replace that and see if the machine is ok.


    Sent from my iPad using Tapatalk

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