Thanks: 
Likes: Either that or the people checking in the machines dropped a 0. I sent the seeler a request to double check it.
Do the Canadian Sharps have the Dealer E-mail Status Message List box in their webpage? This is where we enter the MICAS email.
MICAS.jpg
Dislikes: 0
Either that or the people checking in the machines dropped a 0. I sent the seeler a request to double check it.
Do the Canadian Sharps have the Dealer E-mail Status Message List box in their webpage? This is where we enter the MICAS email.
MICAS.jpg
I would think one dealership can see only machines under own account. Apparently this system can be used like old paper works when we leaved service history on paper at the back of machine. Your competitors may use this sheet for their advantage. Same as here. Imagine another dealer checks your machine serial in MICAS and tells: Hey Mr customer - your machine has way too many paper jams, we can provide better service or similar...
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
yes that dealer alerts is there. firmware between us and canada is same. we have an email account in there to get the R.e.d messages.
we can view them with red reader but the codes havent been updated in years. tech tip 1472 dated september 2010
Sharp Direct dealers in Canada uses Micas but not the independent dealers.
I fix copiers ...Well Sorta
I just put a random SN in MICAS Mobile and it came back with where the copier is installed. This info would have been entered by the dealer when the machine was registered. Still weird that I can see that info and the history of the machine. This only works with the mobile app. If you try and register a machine online that another dealer has already registered it will tell you it is already registered and and fail. If it is a used machine we have bought we have to email MICAS who then contacts the previous dealer so they can delete it.
I would be ticked if SBS had access to MICAS and we did not here in the US.
one last think if you can help me once more then im done
mx6240
jam codes 521,46df,139f,501,100,602
seemingly random codes 15 in a week
can you decipher these for me?
tks in advance
I fix copiers ...Well Sorta
How can i get a login for this MICAS?
I could only find 3 of the 6.
139f POD1_N (139F)
501 T1PPD1_N1 T1PPD1 not-reached JAM (501)
100 MFT (100)
521
46df
602
I pulled these from the only MX-6240 we have registered in MICAS.
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