Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4
  1. 10-25-2021 #1
    Hansen88
    Hansen88 is offline
    Field Supervisor 500+ Posts
    Scan to Email trouble.

    Join Date
    Dec 2009
    Location
    Waukegan IL
    Posts
    961
    Rep Power
    58

    Scan to Email trouble.

    Cust says scan to email is slow. They say it could take up to 24 hours to go through. I have not experianced these problems. Now the cust says it is real fast off the glass and slow through the doc feeder. Just seeing if any general suggestions. I have not seen any of these problems when I am there
    Reply With Quote Reply With Quote
  2. 10-26-2021 #2
    Prints Charming
    Prints Charming is offline
    Senior Tech 100+ Posts Prints Charming's Avatar
    Join Date
    Aug 2019
    Location
    In the crawlspace
    Posts
    189
    Rep Power
    27

    Re: Scan to Email trouble.

    What model does the customer have?
    Are they using Office 365?
    Reply With Quote Reply With Quote
  3. 11-01-2021 #3
    ntbann
    ntbann is offline
    Field Supervisor 500+ Posts ntbann's Avatar
    Join Date
    Jan 2012
    Location
    Port Huron
    Posts
    579
    Rep Power
    35

    Re: Scan to Email trouble.

    Also wondering if it might need the job log cleared.
    Reply With Quote Reply With Quote
  4. 11-01-2021 #4
    bsm2
    bsm2 is online now
    IT Manager 10,000+ Posts bsm2's Avatar
    Join Date
    Feb 2008
    Location
    Biden 2024
    Posts
    26,013
    Rep Power
    336

    Re: Scan to Email trouble.

    Company spam filter maybe?

    What smtp server are they using?
    Reply With Quote Reply With Quote
« TLS 1.2 | MX-4141N question »

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules

Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here