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Thread: Sharp/Lexmark

  1. #1
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    Sharp/Lexmark

    Well now that I am Lexmark tech (it says Sharp on the front) I do not know how to get into the diagnostics of these machines. Any help would be appreciated.

  2. #2
    Master Of The Obvious 10,000+ Posts
    Sharp/Lexmark

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    Re: Sharp/Lexmark

    Do you have access to manuals? What models are you working on? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Senior Tech 100+ Posts Prints Charming's Avatar
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    Re: Sharp/Lexmark

    Diagnostic Menu: *, *, 3, 6 from Ready Status, or Hold buttons 3 & 6 from Power Up.
    Safe Mode: Hold Buttons 6 & 7 from Power Up (allows use of device even with an error condition).
    Invalid Engine Code: Hold Buttons 3, 4 & 6 from Power Up (allows access printer webpage to perform update of firmware).

    Lexmark codes have been the same for many years. Works on the Sharps too.

  4. #4
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    Sharp/Lexmark

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    Re: Sharp/Lexmark

    Quote Originally Posted by Prints Charming View Post
    Diagnostic Menu: *, *, 3, 6 from Ready Status, or Hold buttons 3 & 6 from Power Up.
    Safe Mode: Hold Buttons 6 & 7 from Power Up (allows use of device even with an error condition).
    Invalid Engine Code: Hold Buttons 3, 4 & 6 from Power Up (allows access printer webpage to perform update of firmware).

    Lexmark codes have been the same for many years. Works on the Sharps too.

    ... hopefully, the same with Toshiba/ Lexmarks aka Toshmarks.

  5. #5
    Service Manager 1,000+ Posts
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    Re: Sharp/Lexmark

    Quote Originally Posted by Prints Charming View Post
    Diagnostic Menu: *, *, 3, 6 from Ready Status, or Hold buttons 3 & 6 from Power Up.
    Safe Mode: Hold Buttons 6 & 7 from Power Up (allows use of device even with an error condition).
    Invalid Engine Code: Hold Buttons 3, 4 & 6 from Power Up (allows access printer webpage to perform update of firmware).

    Lexmark codes have been the same for many years. Works on the Sharps too.
    2-6 does something too. Clears counts, etc I believe

  6. #6
    Senior member of CRS 2,500+ Posts
    Sharp/Lexmark

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    Re: Sharp/Lexmark

    Quote Originally Posted by JR2ALTA View Post
    2-6 does something too. Clears counts, etc I believe
    2-6 is Configuration (#2 key on your number dial), not sure about counter clear; 3-6 is Diagnostics (#3 key on key pad)
    Nice to know the other power on sequences by Prints Charming
    "You can't trust your eyes, if your mind is out of focus" --

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    Re: Sharp/Lexmark

    Does anyone know if you can change the shortcuts of the first screen. in the lexmark it is possible, but in the sharp it is not possible


    Thank you

  8. #8
    Master Of The Obvious 10,000+ Posts
    Sharp/Lexmark

    blackcat4866's Avatar
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    Re: Sharp/Lexmark

    You can make selection of what icons appear during the initial setup wizard. If you want to make different selections you must re-run the initial setup wizard. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Service Manager 5,000+ Posts
    Sharp/Lexmark

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    Re: Sharp/Lexmark

    Quote Originally Posted by oscarconil View Post
    Does anyone know if you can change the shortcuts of the first screen. in the lexmark it is possible, but in the sharp it is not possible


    Thank you
    From the web browser: Settings/ Device/ Home Screen Icons

  10. #10
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    Re: Sharp/Lexmark

    I say the home screen where it appears easy copy, easy scan, easy fax

    I can't modify


    a come out

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