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  1. #1
    Senior Tech 250+ Posts
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    certificate installation Sharp

    When installing a phoenix2/griffin2 on a server and distributing it via group policies, something this does not work anymore.

    Especially on high security environments where the users dont have a lot of rights. I'm guessing where the users dont have local admin rights

    When you try to install in manually by going to \\servername and doubleclicking the printer, you get a pop-up for admin rights.

    I think this is the certificate that needs to be installed, you sometimes get of popup for this too when the user has sufficient rights.

    Anyone got a solution for this?

    If you distribute the certificate via group policies?
    Make all users local admins?

    Any help would be appreciated

  2. #2
    Senior Tech 100+ Posts Prints Charming's Avatar
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    Re: certificate installation Sharp

    Known issue. Uninstall all recent OS patches back to early October as a minimum, and wait for the fix from Microsoft.
    Everyone has been affected by this, all manufacturers on some level. It's not a driver issue.

  3. #3
    Senior Tech 250+ Posts
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    Re: certificate installation Sharp

    Quote Originally Posted by Prints Charming View Post
    Known issue. Uninstall all recent OS patches back to early October as a minimum, and wait for the fix from Microsoft.
    Everyone has been affected by this, all manufacturers on some level. It's not a driver issue.
    Did some testing…

    if you download the sharp V4 driver, everything works.
    if you want to use the v3, you have to alter your group policy

    Finally found out what the ‘printing nightmare’ is

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