Results 1 to 8 of 8
  1. #1
    Senior Tech 100+ Posts
    MX-C407F (Lexmark XC4140) Prints blank pages


    Join Date
    Jan 2008
    Location
    Schenectady, NY
    Posts
    124
    Rep Power
    31

    MX-C407F (Lexmark XC4140) Prints blank pages

    We have a brand new out of the box MX-C407F that only prints blank pages. It does not matter if print or copy, color or black & white. When stopping the process in the middle of a job there is no image on the transfer belt or any of the drum units. Drum drive motors are turning (observed with side cover removed). We have tried another transfer belt, and image unit from another machine. We have also replaced the laser unit and main control board. At a dead end so any ideas would be appreciated. Thanks

  2. #2
    Field Supervisor 500+ Posts
    MX-C407F (Lexmark XC4140) Prints blank pages

    mansart's Avatar
    Join Date
    Apr 2009
    Posts
    800
    Rep Power
    50

    Re: MX-C407F (Lexmark XC4140) Prints blank pages

    Not trying to be sarcastic. Sound like a warrant claim is in order


    Sent from my iPhone using Tapatalk

  3. #3
    Junior Member
    Join Date
    Jun 2018
    Location
    Du Bois, Pa
    Posts
    2
    Rep Power
    0

    Re: MX-C407F (Lexmark XC4140) Prints blank pages

    Quote Originally Posted by travi View Post
    We have a brand new out of the box MX-C407F that only prints blank pages. It does not matter if print or copy, color or black & white. When stopping the process in the middle of a job there is no image on the transfer belt or any of the drum units. Drum drive motors are turning (observed with side cover removed). We have tried another transfer belt, and image unit from another machine. We have also replaced the laser unit and main control board. At a dead end so any ideas would be appreciated. Thanks
    Did you ever solve this problem? We just got our first unit from Sharp and it only makes blank copies/prints... Not a good sign for our first purchase as a Sharp dealer.

    TIA, Jeff

  4. #4
    Senior Tech 250+ Posts spanky's Avatar
    Join Date
    Sep 2012
    Location
    Md
    Posts
    464
    Rep Power
    35

    Re: MX-C407F (Lexmark XC4140) Prints blank pages

    It's not a Sharp product, rebadged Lexmark.

    Are you sure you removed all of the packing from inside of the printer?

  5. #5
    Junior Member
    Join Date
    Jun 2018
    Location
    Du Bois, Pa
    Posts
    2
    Rep Power
    0

    Re: MX-C407F (Lexmark XC4140) Prints blank pages

    Quote Originally Posted by spanky View Post
    It's not a Sharp product, rebadged Lexmark.

    Are you sure you removed all of the packing from inside of the printer?
    We have looked over the machine 3 times at least and haven't found anything. Did get into printer diagnostics and both tests for the printhead come back failed quickly.

  6. #6
    Senior Tech 250+ Posts mloudy's Avatar
    Join Date
    Oct 2015
    Location
    Greenville, OH
    Posts
    402
    Rep Power
    26

    Re: MX-C407F (Lexmark XC4140) Prints blank pages

    We had a few out of the box failures on the MX-C407F. None were blank pages though. Every solution was a new Control board per our service rep and it did resolve the problems.

    We have unboxed 240 of the Lexmark version of this engine and never had a single one with a bad Control pwb.

  7. #7
    Senior Tech 100+ Posts
    MX-C407F (Lexmark XC4140) Prints blank pages


    Join Date
    Jan 2008
    Location
    Schenectady, NY
    Posts
    124
    Rep Power
    31

    Re: MX-C407F (Lexmark XC4140) Prints blank pages

    Quote Originally Posted by BMPSYSTEMS View Post
    Did you ever solve this problem? We just got our first unit from Sharp and it only makes blank copies/prints... Not a good sign for our first purchase as a Sharp dealer.

    TIA, Jeff
    We sent the machine back. Our Sharp RSS said to check the toner cartridge connector. I would check all the connectors for the wires that are in the wire harnesses that this wire runs with.

  8. #8
    Senior Tech 250+ Posts mloudy's Avatar
    Join Date
    Oct 2015
    Location
    Greenville, OH
    Posts
    402
    Rep Power
    26

    Re: MX-C407F (Lexmark XC4140) Prints blank pages

    Our RSS was in yesterday and asked if we had any of these with blank pages. He told me there had been reports of this and it had something to do with the part circled in the pic. As far as I can tell from the Lexmark manual this thing flips a TPS cleaner when the toner door is closed. The model that replaces the XC4143 (MX-C407F) does not have this black elbow piece.

    20220727_144241.jpg

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here