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  1. #1
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    Sharp mx-c300w prints but won't copy or scan

    Sharp mx-c300w prints but won't copy or scan. When trying to copy or scan it prints out a page with random lines.

  2. #2
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: Sharp mx-c300w prints but won't copy or scan

    Does the scanner move? Does it happen through the ADF and off of the glass?

    Good luck

    Bil

  3. #3
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    Re: Sharp mx-c300w prints but won't copy or scan

    Quote Originally Posted by bilyahn View Post
    Does the scanner move? Does it happen through the ADF and off of the glass?

    Good luck

    Bil
    Yes the scanner moves, light comes on and yes it happens through the ADF.

  4. #4
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    Re: Sharp mx-c300w prints but won't copy or scan

    Possibly the ccd went bad. Reseat the connections on the ccd and scanner boards first to see if it does anything. One of them may need replacement.

  5. #5
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    Re: Sharp mx-c300w prints but won't copy or scan

    Quote Originally Posted by tmw View Post
    Possibly the ccd went bad. Reseat the connections on the ccd and scanner boards first to see if it does anything. One of them may need replacement.

    Thanks! I will check these. Does anyone have a link to repair manual for this copier?

  6. #6
    Senior Tech 100+ Posts
    Sharp mx-c300w prints but won't copy or scan

    Ben Around's Avatar
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    Re: Sharp mx-c300w prints but won't copy or scan

    Quote Originally Posted by Rlucas2125 View Post
    Sharp mx-c300w prints but won't copy or scan. When trying to copy or scan it prints out a page with random lines.
    i've had to replace the ccd assembly on this model/series before for the same problem. Checking the connections is a good idea, but I think you need to replace the ccd. It might be time for them to get a new machine. That model is pretty old.

  7. #7
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    Re: Sharp mx-c300w prints but won't copy or scan

    Quote Originally Posted by Ben Around View Post
    i've had to replace the ccd assembly on this model/series before for the same problem. Checking the connections is a good idea, but I think you need to replace the ccd. It might be time for them to get a new machine. That model is pretty old.
    Thanks for the info! Do you know where I can locate a ccd?

  8. #8
    Senior Tech 100+ Posts
    Sharp mx-c300w prints but won't copy or scan

    Ben Around's Avatar
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    Re: Sharp mx-c300w prints but won't copy or scan

    Quote Originally Posted by Rlucas2125 View Post
    Thanks for the info! Do you know where I can locate a ccd?
    You can try Precision Roller.
    Sharp MX-C300W Scanner Unit, Genuine (K8115)

  9. #9
    Field Supervisor 500+ Posts mloudy's Avatar
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    Re: Sharp mx-c300w prints but won't copy or scan

    They are out of stock at PR and at Sharp. 19 are expected to arrive at Sharp on 9/20 but they could all be spoken for.

  10. #10
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    Re: Sharp mx-c300w prints but won't copy or scan

    Thanks everyone for your help! I'll see if I can find one....

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