Results 1 to 4 of 4
  1. #1
    Trusted Tech 50+ Posts
    Join Date
    Aug 2014
    Posts
    67
    Rep Power
    22

    MX 2614 Poor colour quality

    Sample.pdf

    Hi guys not worked on Sharps for a long time so seeking some advice. A client of ours has one of these machines from a previous supplier which they didn't want back. They have asked if we can attend and look at a colour quality issue (sample attached). I have no knowledge on the history of this machine all I know is the machine blew a DC board which they have replaced themselves. Obviously I can look at voltages etc just wondered if there was anything more specific I should be looking at?

    Cheers

  2. #2
    The Wolf 2,500+ Posts mojorolla's Avatar
    Join Date
    Jan 2010
    Location
    Cleveland OH
    Posts
    2,512
    Rep Power
    125

    Re: MX 2614 Poor colour quality

    I would first pull the error logs to try and figure out what the previous issues were. Unless they wiped the logs, what occurred before you got it is still in the machine.
    Could be an HV issue or could be something as simple as poor fuser. Have you done a full calibration? I have seen similar issues resolved by running the laser power adjustment in SIM mode
    i assume copies and prints look like this as well?


    Failing to plan is planning to fail!!!

  3. #3
    Senior Tech 250+ Posts
    Join Date
    Nov 2016
    Location
    Bremen
    Posts
    255
    Rep Power
    20

    Re: MX 2614 Poor colour quality

    Hi
    I would bet on the 2nd transfer belt. Make a color copy, stop the process and see if everything is fine on the 1st transfer belt. If so, then the 2nd transfer belt is defective or the coupling for swiveling

  4. #4
    Trusted Tech 50+ Posts
    Join Date
    Aug 2014
    Posts
    67
    Rep Power
    22

    Re: MX 2614 Poor colour quality

    Yep was something to do with the 2nd transfer. Customer doesnt want to spend on it so we are dropping a refurbed Konica in to replace happy days

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here