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  1. #1
    Trusted Tech 50+ Posts
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    Aug 2014
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    MX4140 with replace toner message

    Hello,

    A customer has a Sharp MX4140. Out of the blue the machine gave the message to replace the black toner. After replacing the toner the message is still on the display. We also tried another toner swap but still the same message appeares. We checked the toner motor and that functions

    What could be the issue?

    Regards,

    Ramon

  2. #2
    Senior Tech 50+ Posts
    MX4140 with replace toner message

    EasyRider's Avatar
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    Jan 2015
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    United We Stand, Divided We Fall.
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    Re: MX4140 with replace toner message

    Have you checked the B DV unit for DV pull? DV rollers mixing/turning? Is toner dropping into DV input? Is the drum coated? Might need to change developer.
    Is it Friday yet?


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