MX-C304w fans keep running

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  • bigdaddyooo
    Trusted Tech

    Site Contributor
    100+ Posts
    • Dec 2014
    • 211

    #1

    MX-C304w fans keep running

    Replaced PCU, MFP, Fuser, DC Power Supply and ozone fan. Only error that it shows is that the ozone fan is running but that has stopped since replacing the fan. Its not replenishing toner but it does sound like the TC1 belt unit is rotating. Any ideas other than the 2 other fans?
    Are you the police? "No ma'am, were musicians"
  • harps05
    Field Service Engineer

    100+ Posts
    • Mar 2012
    • 111

    #2
    Re: MX-C304w fans keep running

    When you changed the Ozone fan, did you also do the Ozone Duct Thermistor ? I've had a couple of MX-C301's present the same problem and the Ozone Thermistor was the fix. Just looking at the 304 Parts manual and they seem to be a similar setup.

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    • Anirath
      Junior Member
      • Dec 2022
      • 1

      #3
      Re: MX-C304w fans keep running

      Originally posted by harps05
      When you changed the Ozone fan, did you also do the Ozone Duct Thermistor ? I've had a couple of MX-C301's present the same problem and the Ozone Thermistor was the fix. Just looking at the 304 Parts manual and they seem to be a similar setup.
      What this user said!

      I have had the OP's issue occur on two machines, both MX-C304Ws, and in both cases it was that sensor right there under the fan. On the first one I dealt with changing the Ozone Fan itself did nothing, and changing that sensor fixed the issue. On the second machine I jumped straight to changing that sensor which fixed the issue right away.

      It's just called a Sensor PWB in the parts guide. You can find it as number 25 in the Rear Frame section of the parts guide.
      Last edited by Anirath; 03-20-2023, 09:33 PM. Reason: Added some additional information.

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      • jp74msj55
        Trusted Tech

        100+ Posts
        • Oct 2014
        • 146

        #4
        Re: MX-C304w fans keep running

        Originally posted by bigdaddyooo
        Replaced PCU, MFP, Fuser, DC Power Supply and ozone fan. Only error that it shows is that the ozone fan is running but that has stopped since replacing the fan. Its not replenishing toner but it does sound like the TC1 belt unit is rotating. Any ideas other than the 2 other fans?
        Had this same problem. Ozone filter thermistor. CPWBF0083US59
        Good luck!!!

        Comment

        • bigdaddyooo
          Trusted Tech

          Site Contributor
          100+ Posts
          • Dec 2014
          • 211

          #5
          Re: MX-C304w fans keep running

          Thank you all!!!! I cleaned the thermistor and its fine now. I ordered one and will replace it.
          Are you the police? "No ma'am, were musicians"

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