Results 1 to 7 of 7
  1. #1
    Senior Tech 250+ Posts
    Join Date
    Nov 2016
    Location
    Bremen
    Posts
    250
    Rep Power
    20

    MX-B467P with toner spots

    Hello
    We have more than 25 pieces of MX-B467P available to one customer. Now, after about 20,000 pages, toner spots appear on the edges of the first one. They can be removed, but that's not the point. The paper is of very good quality and we only use original toner. Has anyone had something similar?? Thanks

  2. #2
    Field Supervisor 500+ Posts JLSam's Avatar
    Join Date
    Jun 2015
    Location
    Los Angeles
    Posts
    575
    Rep Power
    45

    Re: MX-B467P with toner spots

    Quote Originally Posted by OlliK1969 View Post
    Hello
    We have more than 25 pieces of MX-B467P available to one customer. Now, after about 20,000 pages, toner spots appear on the edges of the first one. They can be removed, but that's not the point. The paper is of very good quality and we only use original toner. Has anyone had something similar?? Thanks
    I just realized that no one responded to your post.

    I looked up this printer, and it's a lexmark rebrand. Honestly, I would look for it's original model name, and ask the Lexmark forum for help.

  3. #3
    Field Supervisor 500+ Posts mloudy's Avatar
    Join Date
    Oct 2015
    Location
    Greenville, OH
    Posts
    688
    Rep Power
    38

    Re: MX-B467P with toner spots

    Lexmark M1246 I think.

    I have not seen this issue.

  4. #4
    Service Manager 1,000+ Posts
    MX-B467P with toner spots


    Join Date
    Feb 2010
    Posts
    1,981
    Rep Power
    74

    Re: MX-B467P with toner spots

    what do you mean 'They can be removed"? Do the toner specs simply wipe off? To me, that would mean they have not been fused and you have exit section that needs cleaning. Maybe you can increase fuse temp within "plain" paper settings...
    I don't believe this fuser has envelope levers.

  5. #5
    Senior Tech 250+ Posts
    Join Date
    Nov 2016
    Location
    Bremen
    Posts
    250
    Rep Power
    20

    Re: MX-B467P with toner spots

    Hi

    Sharp sent us a new fuser unit in exchange to look at ours. And there is a new firmware that cannot officially be accessed on the Sharp server yet. Unusual

  6. #6
    Field Supervisor 500+ Posts mloudy's Avatar
    Join Date
    Oct 2015
    Location
    Greenville, OH
    Posts
    688
    Rep Power
    38

    Re: MX-B467P with toner spots

    Lexmark is really good at listing every change that is included in a new firmware. I have only seen Sharp at the same firmware level as the Lexmark one time.

    As a Lexmark dealer we can often access something called PE firmware which hasn't been released yet and Lexmark will list all the changes. It is one area they are very good at. New firmware was just release in the last few days. MSNGM.230.041

  7. #7
    Senior Tech 250+ Posts
    Join Date
    Nov 2016
    Location
    Bremen
    Posts
    250
    Rep Power
    20

    Re: MX-B467P with toner spots

    Hello
    Yes, this is the version that was made available to me via drop box from Sharp

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here