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  1. #1
    Senior Tech 250+ Posts
    BP-50C31 - Slow printing photos


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    BP-50C31 - Slow printing photos

    Bare with me, I am just getting back into the networking game. Customer states that their photos take 40 to 50 seconds between pages. They set the photos as 2 4"x6" photos per page. They say their last copier was much faster at printing photos. Any suggestions?

    Their old printer was a Sharp, but not sure what model, she said she had least it for 4 years. They are printing wirelessly, but I did hard wire it and did not make a noticeable difference. There PCs are hard wired.

    I have reloaded 1 driver and really did not find anything concrete online or while I was looking at drivers and machine settings.

    Thank you in advance.

  2. #2
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: BP-50C31 - Slow printing photos

    From other posts I've seen this may be an app problem. When this happens to me first thing I do is install latest and greatest driver (which I see you did) then change the advanced driver setting from vector to raster. Have had some success doing this.

    Good luck

    Bil

  3. #3
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    Re: BP-50C31 - Slow printing photos

    Hey,

    try to set the network speed manually to 1000Mbit/s. We had problems with that. Maybe you can active IPv6 ( helped a lot with AirPrint / MacOS maybe also for Windows )

    SIM 55-3 / SIM 6 / Bit 1 from 0 > 1 and 4 from 0 > 1

  4. #4
    Senior MFP Technician 250+ Posts ihatefinishers13's Avatar
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    Re: BP-50C31 - Slow printing photos

    Also make sure it's set to use IP instead of WSD/Airprint, that will slow it down greatly.

  5. #5
    Field Service Engineer 50+ Posts harps05's Avatar
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    Re: BP-50C31 - Slow printing photos

    Go to the print driver and try the following:


    Find the correctly installed Sharp Print Driver -> Printer Properties -> Sharing -> Check "Render Print Jobs on Client Computers".

    See how that goes.

  6. #6
    Senior Tech 250+ Posts
    BP-50C31 - Slow printing photos


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    Re: BP-50C31 - Slow printing photos

    Thanks for the info, I will give it a shot when I get a chance today or tomorrow. The print drivers are set to IP.

  7. #7
    Senior Tech 250+ Posts
    BP-50C31 - Slow printing photos


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    Re: BP-50C31 - Slow printing photos

    Sorry for the delay. I have tried the above suggestions and they did not work. I have since turned it over to my manager and have not heard back.

  8. #8
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    Re: BP-50C31 - Slow printing photos

    If that horrible microsoft photos program is being used, that is the problem. Seen it several times.

  9. #9
    The Wolf 2,500+ Posts mojorolla's Avatar
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    Re: BP-50C31 - Slow printing photos

    Quote Originally Posted by tedtech View Post
    If that horrible microsoft photos program is being used, that is the problem. Seen it several times.
    Agree, this is a known issue with Windows Photo Viewer. Open and print the pics in a different software OR put them on a USB and print from USB at the machine.
    If USB works normally, its a software / driver issue.


    Failing to plan is planning to fail!!!

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