close center door error

[sharpie]

I have a MX4101 with saddlestich finisher. customer had a jam, now the copier says close center door and I cannot find the source or any documentation on this error. Can anyone point me in the right direction?

[ZOOTECH]

I have a MX4101 with saddlestich finisher. customer had a jam, now the copier says close center door and I cannot find the source or any documentation on this error. Can anyone point me in the right direction?

I believe that is referring to the passthrough (RBX).

[faxman28]

if it's an fn10 there is door above where the finished booklets come out, it is where the saddle stitch stapler is.

[sharpie]

I have checked both of those areas. The message is actually "close center cover" if that makes a difference with no reference to finisher or anything else for that matter.

[ntbann]

The lift plate on the finisher exit is up. Push it down by hand. Its the one that raises and lowers when paper exits the finisher. Took me a bit to figure that one out as well.

[MHeon71]

Check the sensor on the RBX3 - Section 33 item # 32. It looks like the sensor is PDCS. I believe that is the sensor that gave me the same exact issue. It is tough to see if you are not looking for it.

[Danwood007]

Hi. What was the out come of this? I have exactly the same problem

[e6i3i]

The lift plate on the finisher exit is up. Push it down by hand. Its the one that raises and lowers when paper exits the finisher. Took me a bit to figure that one out as well.

Thanks. A machine in my office had this problem. Your description helped a lot!

[ntbann]

Your welcome!