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  1. #1
    Trusted Tech 50+ Posts Eugene74's Avatar
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    C25 - Disable Colour Copying and Printing completely

    Hi all,Hopefully anybody would be able to assist me.Is it at all possible to disable colour printing/copying on a C25.Like the bigger machines, through user authentication, ect.I could only find authentication for printing, but nothing to disable the colour function.Your help would be appreciated.Eugene

  2. #2
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: C25 - Disable Colour Copying and Printing completely

    There is an option in administrator mode I believe or a soft switch setting I cant remember.

    I've had customers ask this before and it is possible.

  3. #3
    Service Manager 1,000+ Posts femaster's Avatar
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    Re: C25 - Disable Colour Copying and Printing completely

    I don't quite understand the logic here. If they didn't want color, why didn't they just get a B&W machine? Probably would have saved them a ton of cash up front and in the long run.
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  4. #4
    Master Of The Obvious 10,000+ Posts
    C25 - Disable Colour Copying and Printing completely

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    Re: C25 - Disable Colour Copying and Printing completely

    Also remember that it's still going to use a certain amount of color toner, regardless of if you're using it or not. It's going to do color calibrations, and if you let any of those color toners go empty, you will absolutely have have to install color toner if you want to print or copy anything, monochrome or otherwise. All the color toner is going to end up in the waste bottle, so why not use it, or buy a suitable monochrome device. I do not understand the logic of buying a color device then completely locking it out. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Trusted Tech 50+ Posts Eugene74's Avatar
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    Re: C25 - Disable Colour Copying and Printing completely

    Quote Originally Posted by blackcat4866 View Post
    Also remember that it's still going to use a certain amount of color toner, regardless of if you're using it or not. It's going to do color calibrations, and if you let any of those color toners go empty, you will absolutely have have to install color toner if you want to print or copy anything, monochrome or otherwise. All the color toner is going to end up in the waste bottle, so why not use it, or buy a suitable monochrome device. I do not understand the logic of buying a color device then completely locking it out. =^..^=
    My thoughts exactly....

    But the customer always think about that when they already got the machine....

    However thanks for all the advice, I only set the machine's driver to default black and hopefully they can live with that.

    Thanks guys.

    Eugene.

  6. #6
    Head Tech 500+ Posts SmellsHot's Avatar
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    Re: C25 - Disable Colour Copying and Printing completely

    Tape a popsicle stick over the color button
    I've almost had to do that
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

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