Haloo
Plese hepl my,i have C6500,after code error J3201 i recive code eror C2720..mesage contact service,the C6500 pawer off.I lost al info on print contor..that happens when catch paperboard in C6500..
Thanks
Haloo
Plese hepl my,i have C6500,after code error J3201 i recive code eror C2720..mesage contact service,the C6500 pawer off.I lost al info on print contor..that happens when catch paperboard in C6500..
Thanks
check the HV wire from the back of the xfer roller assy.
High voltage unit/2 (HV/2)
Second transfer roller
When the second transfer was
ON, second transfer abnormality
detection signal was continuously detected for the specified
time.
put a strip of black electrical tape over the guide plate on top of the factory one.
make sure the ground spring clip contacts the front of the roller well.
I have this problem only when using drawer 5..big ..a technician says it's a firmware problem. wen i use paper drawer 1-2-3 and i have paper jam..everything clean and start ok..than wan i have paper jam on drawer 4-5 after i clean all,i become this error cod C2720.I want to try to do firmware updates..if you have other suggestions.
Thanks
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