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  1. #1
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    C6500 EROR CODE C2720

    Haloo

    Plese hepl my,i have C6500,after code error J3201 i recive code eror C2720..mesage contact service,the C6500 pawer off.I lost al info on print contor..that happens when catch paperboard in C6500..

    Thanks

  2. #2
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    Re: C6500 EROR CODE C2720

    Quote Originally Posted by liondor1969 View Post
    Haloo

    Plese hepl my,i have C6500,after code error J3201 i recive code eror C2720..mesage contact service,the C6500 pawer off.I lost al info on print contor..that happens when catch paperboard in C6500..

    Thanks

    Hallo plese help my with this error code

    EROR CODE C2720

  3. #3
    Certified Konica Expert 2,500+ Posts
    C6500 EROR CODE  C2720

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    Re: C6500 EROR CODE C2720

    High voltage unit/2 (HV/2)
    Second transfer roller

    When the second transfer was
    ON, second transfer abnormality
    detection signal was continuously detected for the specified
    time.


    check the HV wire from the back of the xfer roller assy.
    put a strip of black electrical tape over the guide plate on top of the factory one.
    make sure the ground spring clip contacts the front of the roller well.

  4. #4
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    Re: C6500 EROR CODE C2720

    Quote Originally Posted by Synthohol View Post
    High voltage unit/2 (HV/2)
    Second transfer roller

    When the second transfer was
    ON, second transfer abnormality
    detection signal was continuously detected for the specified
    time.
    check the HV wire from the back of the xfer roller assy.
    put a strip of black electrical tape over the guide plate on top of the factory one.
    make sure the ground spring clip contacts the front of the roller well.

    Ok,i must to control this ..thanks

  5. #5
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    Re: C6500 EROR CODE C2720

    Quote Originally Posted by liondor1969 View Post
    Ok,i must to control this ..thanks
    if that didn't solve your code, replace the power block on the transfer assy.. A1DUR73300.

  6. #6
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    Re: C6500 EROR CODE C2720

    Quote Originally Posted by Texers View Post
    if that didn't solve your code, replace the power block on the transfer assy.. A1DUR73300.
    Thanks,naw I have a red line on print,including non printing area

  7. #7
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    Re: C6500 EROR CODE C2720

    Quote Originally Posted by liondor1969 View Post
    Thanks,naw I have a red line on print,including non printing area
    Magenta Drum?

  8. #8
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    Re: C6500 EROR CODE C2720

    Quote Originally Posted by Texers View Post
    Magenta Drum?
    Yes,magenta drum,I change magenta drum with cyan..than cyan have problems with blue line but in left side..on magenta the same drum make magenta line in left side :-)

  9. #9
    Field Supervisor 500+ Posts
    C6500 EROR CODE  C2720

    tulintron's Avatar
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    Re: C6500 EROR CODE C2720

    Quote Originally Posted by liondor1969 View Post
    Hallo plese help my with this error code

    EROR CODE C2720
    I found in the field, another technician changed the 2nd transfer electric poles with discharge guide in the bottom of the ADU, under the 2nd transfer.


    After correcting the error, defect is over.

  10. #10
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    Re: C6500 EROR CODE C2720

    I have this problem only when using drawer 5..big ..a technician says it's a firmware problem. wen i use paper drawer 1-2-3 and i have paper jam..everything clean and start ok..than wan i have paper jam on drawer 4-5 after i clean all,i become this error cod C2720.I want to try to do firmware updates..if you have other suggestions.

    Thanks

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