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  1. #1
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    C203 - Machine(s) not booting or displaying boot up screen.

    Hi all,

    I wonder if anyone has experienced any similar issues to ones we are currently experiencing.

    We have two Konica Minolta (Develop) c203s which won't boot up. Both working fine one day, then overnight seems to have frozen. I.e. Turn of the main power switch, the two status lights (Orange and blue) on the front of the machine will light up and stay on. The orange light around the "go" button will light up. But nothing else. I originally though NV RAM, but the machine will not bootup even with the CF card in.

    It's strange that two machines have suffered this issue at the same time.

    amyone have any ideas?

    Thanks

    Andy

  2. #2
    Field Supervisor 2,500+ Posts
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    Re: C203 - Machine(s) not booting or displaying boot up screen.

    Are they in the same office? Could have been a power surge, I would try to replace memory 1st before a MFP board. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  3. #3
    Field Supervisor 500+ Posts
    C203 - Machine(s) not booting or displaying boot up screen.

    copytechman's Avatar
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    Re: C203 - Machine(s) not booting or displaying boot up screen.

    Quote Originally Posted by Jorvikps View Post
    Hi all,

    I wonder if anyone has experienced any similar issues to ones we are currently experiencing.

    We have two Konica Minolta (Develop) c203s which won't boot up. Both working fine one day, then overnight seems to have frozen. I.e. Turn of the main power switch, the two status lights (Orange and blue) on the front of the machine will light up and stay on. The orange light around the "go" button will light up. But nothing else. I originally though NV RAM, but the machine will not bootup even with the CF card in.

    It's strange that two machines have suffered this issue at the same time.

    amyone have any ideas?

    Thanks

    Andy
    Check/ replace the memory modules. Have seen them do that!

    Regards!

    A.

  4. #4
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    Re: C203 - Machine(s) not booting or displaying boot up screen.

    Quote Originally Posted by emujo View Post
    Are they in the same office? Could have been a power surge, I would try to replace memory 1st before a MFP board. Emujo
    Thanks for your reply. The machines are in completely different offices about 50 miles from each other.

    Not one of the customers has admitted, they pulled the power lead without turning the copier off. Can this really cause this issue? It can't be any different that a power cut and we have this on a near monthly basis.

    Quote Originally Posted by copytechman View Post
    Check/ replace the memory modules. Have seen them do that!

    Regards!

    A.
    Thanks for your reply also. We have (I'm led to believe), we have changed the memory modules. Still the same issue.

  5. #5
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    C203 - Machine(s) not booting or displaying boot up screen.

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    Re: C203 - Machine(s) not booting or displaying boot up screen.

    Quote Originally Posted by Jorvikps View Post
    Thanks for your reply. The machines are in completely different offices about 50 miles from each other.

    Not one of the customers has admitted, they pulled the power lead without turning the copier off. Can this really cause this issue? It can't be any different that a power cut and we have this on a near monthly basis.



    Thanks for your reply also. We have (I'm led to believe), we have changed the memory modules. Still the same issue.

    OK, when this has happened to me, (2 lights stuck on front of machine, no other behavior) it has been one of 3 things. Mfp board, memory gone bad or nvram.

    Regards!

    A.

  6. #6
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: C203 - Machine(s) not booting or displaying boot up screen.

    Quote Originally Posted by Jorvikps View Post
    Hi all,

    Turn of the main power switch, the two status lights (Orange and blue) on the front of the machine will light up and stay on. The orange light around the "go" button will light up. But nothing else.
    Every single time i have seen this it has been the ram.

    Make sure it has been replaced with correct, new ram, not some old garbage found loose in the back of a drawer somewhere.

  7. #7
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    Re: C203 - Machine(s) not booting or displaying boot up screen.

    Quote Originally Posted by copytechman View Post
    OK, when this has happened to me, (2 lights stuck on front of machine, no other behavior) it has been one of 3 things. Mfp board, memory gone bad or nvram.

    Regards!

    A.
    Quote Originally Posted by EarthKmTech View Post
    Every single time i have seen this it has been the ram.

    Make sure it has been replaced with correct, new ram, not some old garbage found loose in the back of a drawer somewhere.
    Thanks to both of you for your reply.

    I believe the guy's have tired swapping the RAM from other "good" machines. Still the same issue? Should we try buying new ram?

    Thanks

    Andy

  8. #8
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Re: C203 - Machine(s) not booting or displaying boot up screen.

    Quote Originally Posted by emujo View Post
    Are they in the same office? Could have been a power surge, I would try to replace memory 1st before a MFP board. Emujo
    Yep start with ram FIRST!
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  9. #9
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    Re: C203 - Machine(s) not booting or displaying boot up screen.

    Hi all,

    Just an update on the issue you all kindly helped out with.

    Seems to be firmware related in the end. the dip switch to the left of the NVRAM. Flicked that to off, booted up the machine. Turned the machine off, flicked it back to On. CF card in, booted from card, flashed firmware. All sorted.

    One issue though. We obviously were messing around with the NVRAM and swapped between machines.

    We currently now have meter readings of: Colour: -241736193, Black: 435673 Total: -241565806. I know there is the old taboo about resetting these, in-fact all I'm wanting to do it reset these to their correct figures. Can this be done in anyway?

    Thanks

    Andy

  10. #10
    Service Manager 1,000+ Posts
    C203 - Machine(s) not booting or displaying boot up screen.

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    Re: C203 - Machine(s) not booting or displaying boot up screen.

    Quote Originally Posted by Jorvikps View Post
    Hi all,

    Just an update on the issue you all kindly helped out with.

    Seems to be firmware related in the end. the dip switch to the left of the NVRAM. Flicked that to off, booted up the machine. Turned the machine off, flicked it back to On. CF card in, booted from card, flashed firmware. All sorted.

    One issue though. We obviously were messing around with the NVRAM and swapped between machines.

    We currently now have meter readings of: Colour: -241736193, Black: 435673 Total: -241565806. I know there is the old taboo about resetting these, in-fact all I'm wanting to do it reset these to their correct figures. Can this be done in anyway?

    Thanks

    Andy
    Thanks for the dip switch tip.

    No, fortunately you can not adjust the NV RAM meter.


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