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Thread: Sharp MX-C12

  1. #1
    OLDDAWG53
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    Sharp MX-C12

    "tray 2 says it's empty but there is paper in it"?
    If they turn the machine off and back on, it shows paper full.
    Until they run a few pages and the message comes back.
    Can anyone help with a solution

  2. #2
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: Sharp MX-C12

    Quote Originally Posted by OLDDAWG53 View Post
    "tray 2 says it's empty but there is paper in it"?
    If they turn the machine off and back on, it shows paper full.
    Until they run a few pages and the message comes back.
    Can anyone help with a solution
    You will find it more productive if you post your question here:
    http://www.copytechnet.com/forums/sharp/
    The people with experience on Sharp equipment will be found there.
    The "Site Feedback and Questions" forum is for suggestions and questions about Copytechnet.com only.
    I haven't worked on Sharp equipment since the analog days, so I'm not going to be much help. Sorry.
    Although if you haven't checked the paper lift mechanism in tray 2 to make sure it isn't binding or something, you might try that.

  3. #3
    Senior Tech 250+ Posts spanky's Avatar
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    Re: Sharp MX-C12

    Quote Originally Posted by OLDDAWG53 View Post
    "tray 2 says it's empty but there is paper in it"?
    If they turn the machine off and back on, it shows paper full.
    Until they run a few pages and the message comes back.
    Can anyone help with a solution
    Upper limit sensor in the paper feed system for that tray

  4. #4
    Retired 10,000+ Posts
    Sharp MX-C12

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