I've been in those exit sections many times and there are several causes for jamming there. Most common is the duplex flap.. it could be damaged or have been pulled out of position by the customer pulling out a jam too hard. The exit section is not hard to remove, so you may want to do that and see if the solenoid is even still connected to the flap for proper operation. And Black Cat is right.. what is the jam code? And the other poster was correct in that the idiotic Registration Clutch causes A LOT of issues with jamming, throughout the machine! You'd never even guess it was the clutch until you replace it. Usually, I only have had to replace that clutch ONCE in the machine's life, because I think Toshiba modified it in some way a few years ago and they're better now.
Let us know!
OC
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