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  1. #1
    Senior Tech 100+ Posts barber782's Avatar
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    Mj1112 folding issue on 5506ac

    Hi everyone,

    Customer keeps getting intermittent folding issue on a 5506ac with a mj1112 booklet finisher. Iv attached a photo of the fault. Fault occurs on single and multi page booklets, stapled and non stapled.
    Copier hasn't done much mileage.
    Now iv checked all the clear mylar guides and cleaned through the paper path. No jams etc. Can't work out what's causing it.
    Any help would be great.

    Sent from my VTR-L09 using Tapatalk

  2. #2
    Service Manager 1,000+ Posts
    Mj1112 folding issue on 5506ac

    SalesServiceGuy's Avatar
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    Re: Mj1112 folding issue on 5506ac

    Is the paper weight 20 lb bond/ 75 gsm as this is the maximum specification?

  3. #3
    Senior Tech 100+ Posts barber782's Avatar
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    Re: Mj1112 folding issue on 5506ac

    Standard 80gsm

    Sent from my VTR-L09 using Tapatalk

  4. #4
    Senior Tech 250+ Posts
    Mj1112 folding issue on 5506ac

    Blizzoo's Avatar
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    Re: Mj1112 folding issue on 5506ac

    The screw holding in place the shaft for the additional folding mechanism may be loose (usually at the back of the saddle stitch side) causing folding miss alignments, if this is what you get
    Defects are simple, our mind is complicated

  5. #5
    Senior Tech 100+ Posts barber782's Avatar
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    Re: Mj1112 folding issue on 5506ac

    Fixed the problem. Replaced the 2 grey sponge rollers which pull the paper down into the saddle staple tray. Also replaced the saddle lift tray motor and sensor, (suggested by Toshiba, as they've had reports of this issue from other dealers).

    Sent from my VTR-L09 using Tapatalk

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