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Hey guys,
So, we went out to this machine and put a new Exit Sensor in it, didn't work. Then swapped the small harness that goes from the sensor to the connector on rear of the fuser... same thing. We ended up having to swap the fuser out but I'd like to get it running... just shows a permanent jam. Could there be a problem with the main fuser connector in some way...?? Weird...
OC
Jam code? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Thanks for the reply Black Cat, and I can get that code for you. However it is definitely the fuser sensor which there is only one of them in that is causing it... that's why replacing the fuser fixed the problem I think??
So the replacement fuser resolved the issue... could be:
wrong sensor
Plastic frame closure busted out so there is no fuser pressure
inlet guide out of position or gone
Heat roller ring gear broken
Damaged modular fuser connector
maybe it's just the wrong fuser that somebody else installed? All the Loire, LoireX, and Loire2X fusers look similar, but there are differences electrically.
All my resources are organized by jam code. Without a jam code I have to rely on my diminishing memory.
=^..^=
Last edited by blackcat4866; 01-24-2020 at 01:16 PM.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
OK, the jam code the machine is showing is E030, paper remaining the transport area. As stated however, replacing the Fuser solved the problem out in the field. This is the same exact issue that the customer's machine in the field had, and the machine had been out there working for several years without issue. We took the fuser from THIS machine out to the customer and it fixed the issue, so now I'm trying to troubleshoot this fuser to find out what went wrong with it. Again, new Sensor and new harness that goes to the sensor have been replaced. Whatever else that can be added would be great...
OC
[QUOTE=blackcat4866;1218740]So the replacement fuser resolved the issue... could be:
wrong sensor
Put TWO new, OEM sensors in the unit, same thing. Yes, they were the correct ones for this machine (although, I think they'd be all the same in every fuser of this series machine?)
Plastic frame closure busted out so there is no fuser pressure
inlet guide out of position or gone
Heat roller ring gear broken
All three of the above could not be possible, because the jam shows on POWER ON and no motors/gears are trying to turn at that point, only a jam code. No paper movement.
Damaged modular fuser connector
I guess this is possible, but in all these hundreds of frames, have you ever seen one damaged/not making connection? I haven't, that's why I ask...
maybe it's just the wrong fuser that somebody else installed? All the Loire, LoireX, and Loire2X fusers look similar, but there are differences electrically.
Already answered this question in another post, but both fusers in question were from working e-Studio 457s
Ok. You're right. It's none of those things. So don't try anything.
Eeyore.gif
Do your remember Eeyore?: "It'll never work."
You're right, it won't work because you won't try. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Power on jam from my experience always ended with some bad sensor. I replaced a few exit sensors on older models. I'm really puzzled that your problem isn't sensor/harness.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Just trying to use logic dude.. sorry if you're offended! The only plausible option left is the main connector on the fuser. Or a bad board.Originally Posted by blackcat4866
Me too, but I'm going to try everything else before giving up.
DEFINITELY why I have been moving away from Toshiba for years now... what a piece of crap! (and I've been working on them over 30 years...)
OC
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