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  1. #1
    Senior Tech 250+ Posts
    Toshiba 456 tray 1 and 2 jams


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    Toshiba 456 tray 1 and 2 jams

    Paper jam Letter-R from tray 1 and 2 when the paper reach the fuser. The registration of the print on the paper is in the correct position.
    Install new fuser.
    LCT Letter - no jam
    Tray 2 is legal paper doesn't jam all the time as much as Letter-R jams (in both tray 1 or 2).
    Legal paper and Letter paper from LCT have a buckle about 1/3 page from trail edge when they ejected.
    I replaced the lower transport clutch.
    Changing the registration margin - jams at all options.

    Any idea?
    Thanks

  2. #2
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    Re: Toshiba 456 tray 1 and 2 jams

    Cold you provide a little more information like total copy count and error codes. Since most of this generation of copiers is getting up there in age I would be thinking of updating reg assy with new actuators and the updated gray sensors as a bare minimum. this generation had known issues with this area.

  3. #3
    Master Of The Obvious 10,000+ Posts
    Toshiba 456 tray 1 and 2 jams

    blackcat4866's Avatar
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    Re: Toshiba 456 tray 1 and 2 jams

    This machine does not auto paper size detect in the paper trays, so you must program the paper size. Otherwise you'll get paper size mismatch E161, E162, E163, E164, E165.

    Without a jam code I can't tell you much. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Field Supervisor 500+ Posts
    Toshiba 456 tray 1 and 2 jams

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    Re: Toshiba 456 tray 1 and 2 jams

    Quote Originally Posted by blackcat4866 View Post
    This machine does not auto paper size detect in the paper trays, so you must program the paper size. Otherwise you'll get paper size mismatch E161, E162, E163, E164, E165.

    Without a jam code I can't tell you much. =^..^=
    I'm to the point to where if blackcat tells me that a goose lays golden eggs...I'm going to buy me a goose.

  5. #5
    Master Of The Obvious 10,000+ Posts
    Toshiba 456 tray 1 and 2 jams

    blackcat4866's Avatar
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    Re: Toshiba 456 tray 1 and 2 jams

    Quote Originally Posted by blackcat4866 View Post
    This machine does not auto paper size detect in the paper trays, so you must program the paper size. Otherwise you'll get paper size mismatch E161, E162, E163, E164, E165.

    Without a jam code I can't tell you much. =^..^=
    EDIT: That's supposed to read: ... size mismatch E061, E062, E063, E064, E065.

    I had a dislexic moment. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Senior Tech 250+ Posts
    Toshiba 456 tray 1 and 2 jams


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    Re: Toshiba 456 tray 1 and 2 jams

    Thanks for your help guys.

    The error is E061 (even when the display shows Letter-R in the tray).
    Conclusion:
    I call Toshiba tech support with his help I Change 08 - 4542 from 0 to 1 (disabling the switching for incorrect paper size) he also recommended to replace all 3 clutches and the switches actuators and upgrade the firmware and look at bulletin 1431.
    Changing the 08 - 4542 to 1 solved the problem for now.

  7. #7
    Master Of The Obvious 10,000+ Posts
    Toshiba 456 tray 1 and 2 jams

    blackcat4866's Avatar
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    Re: Toshiba 456 tray 1 and 2 jams

    Quote Originally Posted by gideon View Post
    Thanks for your help guys.

    The error is E061 (even when the display shows Letter-R in the tray).
    Conclusion:
    I call Toshiba tech support with his help I Change 08 - 4542 from 0 to 1 (disabling the switching for incorrect paper size) he also recommended to replace all 3 clutches and the switches actuators and upgrade the firmware and look at bulletin 1431.
    Changing the 08 - 4542 to 1 solved the problem for now.
    The registration flags will fix this. Flattened separation roller can also contribute. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
    Senior Tech 250+ Posts
    Toshiba 456 tray 1 and 2 jams


    Join Date
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    Re: Toshiba 456 tray 1 and 2 jams

    Quote Originally Posted by blackcat4866 View Post
    The registration flags will fix this. Flattened separation roller can also contribute. =^..^=
    Thanks

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