I sold this machine and they are trying to print envelopes thru the bypass. It shows up LT paper size and won't print . I have the same machine in my office and when I use the bypass it says universal and prints fine. They had their IT guy look at it and he said there has to be a setting on the copier. I looked in the service handbook and couldn't find a code to change it to universal. What am I missing? Thanks in advance Neil
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