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  1. #1
    Trusted Tech 50+ Posts
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    Question Toshiba 2050c error

    Call for service C3A0. How to reset this error code? Please help me immediately.

  2. #2
    Service Manager 5,000+ Posts
    Toshiba 2050c error

    SalesServiceGuy's Avatar
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    Re: Toshiba 2050c error

    [C3A0] Auto-toner sensor-M abnormality (upper limit)


    Classification Contents


    Copy process related service call Auto-toner sensor-M abnormality (upper limit)
    Step Check Item Result Measure Next

    Step 1
    Developer unit • Check if the developer unit is
    installed properly.
    • Check that the developer unit and
    coupling on the equipment side are
    properly engaged.
    • Check that the mixer of the
    developer unit is rotated.
    • Check if the developer material is
    too dark visually.
    • Check if the amount of the
    developer material is too large or
    too small.
    • Remove any toner or dust on the
    ATC sensor connector and the
    drawer connector of the process
    cover.
    • Remove any toner or dust on the
    EPU sensor connector and the
    drawer connector on the equipment
    side.

    2
    Auto toner sensor
    Harness
    LGC board
    • Check the connectors and
    harnesses between the auto toner
    sensor and LGC board (CN313).
    • Check if there is any foreign matter
    such as toner in the connector of
    the auto toner sensor. Remove if
    there is and reconnect it.


    Replacement part Measure
    Auto toner sensor
    Harness
    LGC board
    Developer material

  3. #3
    Master Of The Obvious 10,000+ Posts
    Toshiba 2050c error

    blackcat4866's Avatar
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    Re: Toshiba 2050c error

    On a machine of this age the magenta developer may be depleted or the developer bearings may be leaking ... probably both.

    Reset? You can just forget that. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Field Supervisor 500+ Posts
    Toshiba 2050c error


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    Re: Toshiba 2050c error

    Yuck...on a 2050, you'd be better off upgrading to a new one. That Machine
    came out around 2012. It isn't on the obsolete list, but probably will show up
    on the list November 2021, which means it will be DOA March of 2022.
    The developer unit is probably shot. Those things will leak past the v-ring
    seals, chew up the bearings and deplete the developer.

  5. #5
    Senior Tech 250+ Posts
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    Re: Toshiba 2050c error

    I actually had a machine throw this code after I had cleaned it, and it was just out of M toner. Don't know why it didn't just tell me it was out of toner. Just an FYI for you guys. Had me doing way to much work trying to figure it out!

  6. #6
    Master Of The Obvious 10,000+ Posts
    Toshiba 2050c error

    blackcat4866's Avatar
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    Re: Toshiba 2050c error

    Another thing to watch for, especially on the eS2505 series, is the lower developer duct filling with developer, immersing the toner sensor in developer. If that duct isn't emptied and cleaned when the unit is tipped (like during a developer change), the new developer will not read correctly.

    The good news is that it's recoverable. Cover the upper openings and invert the full developing unit. The lower duct can then be removed. Remove the toner sensor and tap the teaspoon of developer out of the toner sensor housing. Re-install toner sensor, and vacuum out the duct. Re-install the lower duct, and re-run the developer stir.

    After the second time, I now clean that lower duct on all eS2505 series machines if I handle the developing unit.

    @MacTavish: What did you find? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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