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  1. #1
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    Toshiba 5055c Ghosting


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    Question Toshiba 5055c Ghosting

    So I have a Toshiba 5055C, I am getting ghosting or double print on anything. Meaning a copy, print or even printing the font list.

    I am not a hundred percent sure if this is a new drum or developer I need to replace or something else. I did go through an clean everything, the drum, the rollers, tooks some air an carefully blew out any excess toner. I also swapped a toner waster container with a new one just in case it was too full.

    I tried to upload the pic as pic.jpg but no luck so I put a link below with it. I just printed off the font list to demonstrate what I am seeing.pic.jpg - Google Drive


    I figured I would check here before I start replacing the drum and developer in case it is something simple I am forgetting.

    Any help is appreciated.

  2. #2
    Senior Tech 250+ Posts
    Toshiba 5055c Ghosting

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    Re: Toshiba 5055c Ghosting

    It certainly looks like a drum and blade issue to me. What does the PM count say for the black drum unit? Just from the pic, I'd say you could get away with replacing the drum and blade. We typically get over twice the life on the developer material.
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

  3. #3
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    Toshiba 5055c Ghosting


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    Re: Toshiba 5055c Ghosting

    Ok, that is what I was thinking. Honestly I think I am just going to replace both as the kit for the drum and blade has the developer for a fair price an I know it has been a year since I replaced the developer. We do print a lot from this thing, somewhere around 750,000 plus a year.

    Thanks for the help!

  4. #4
    Trusted Tech 50+ Posts Rusty.Harris's Avatar
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    Re: Toshiba 5055c Ghosting

    Check TSB-1664

  5. #5
    Service Manager 2,500+ Posts
    Toshiba 5055c Ghosting

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    Re: Toshiba 5055c Ghosting

    Quote Originally Posted by badrobot View Post
    Ok, that is what I was thinking. Honestly I think I am just going to replace both as the kit for the drum and blade has the developer for a fair price an I know it has been a year since I replaced the developer. We do print a lot from this thing, somewhere around 750,000 plus a year.

    Thanks for the help!
    750,000+ prints in one year!!! That is the entire five year service life of the copier in one year!!! You need to upgrade to a e5516AC and put it on a short three year lease.

    Just the savings from a much lower breakeven cpc will pay for the upgrade.

  6. #6
    The Wolf 1,000+ Posts mojorolla's Avatar
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    Re: Toshiba 5055c Ghosting

    These fusers can fail in a similar fashion with the cq issues going edge to edge. The other half of me is leaning charge grid. If you want to know for sure do a "panic stop". Run the font list but open the right door BEFORE it gets into the fuser. If the lines are the there, its the drum, if not its fuser.


    Failing to plan is planning to fail!!!

  7. #7
    Master Of The Obvious 10,000+ Posts
    Toshiba 5055c Ghosting

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    Re: Toshiba 5055c Ghosting

    This looks like fuser or wrong toner to me. The fuser interval and drum interval are both about 95mm, so that doesn't differentiate.

    So let me ask some questions:
    If you do this same page in cyan, are your shadows cyan after a while? If yes, then it's the fuser. If the shadows stay black it may be wrong toner or drum cleaning.

    So if it's fusing:
    What kind of media are you using? If it's typical 75gsm and Plain paper setting, you may need a FR-KIT. If it's heavier paper and you're using a Plain paper setting, try using the correct media type.

    So if it's drum cleaning:
    You'll be able to pull the black drum unit and see streaks on the drum at any stage of printing.

    So if it's developing:
    If you put some paper over the table, pull the black developing unit and give it a hearty shake over the paper. If it dumps a bunch of loose toner onto the paper you've got a developing issue. Take a look at the manufacturer of the toner you're using.

    That should narrow it down a bit. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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