Originally Posted by
yormets
I installed a near new machine with less than 700 copies on it. I cannot get it to print or copy from tray one. The machine has two drawers and a bypass. The machine recognizes if there is paper in tray #1. I set the size to letter. As soon as you put a copy through the RADF it goes to the bypass tray and says load letter. Same if I try to print. Under preferences it doesn't even list the second draw. It has Auto, drawer 1 and bypass tray.If I select drawer 1 LT size it switches to the bypass and tells me to load letter size paper. When copying it selects drawer #2 if I make that letter size. No matter what size you put in tray one and select it it immediately goes over to the bypass tray. It is like the tray doesn't exist. The machine knows if there is paper in drawer #1 because the light goes out when selected with paper present and goes on when paper is not present. Anybody have a clue what is going on here?
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