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Thread: 4518AC

  1. #1
    Senior Tech 250+ Posts
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    4518AC

    error e717 show jam no paper in Document feeder. Feeds 20 30 sheets with no problem..not sure why!

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  2. #2
    Master Of The Obvious 10,000+ Posts
    4518AC

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    Re: 4518AC

    Have you done anything? E717 is typical of dirty or worn DF rollers ... 120K originals.
    Is it a MR-3031 or MR-4000?

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Senior Tech 100+ Posts Rusty.Harris's Avatar
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    Re: 4518AC

    Look this up...

    TSB-1927: Countermeasure to E717 Error.

  4. #4
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    Re: 4518AC

    MR 4000

    Sent from my SM-N950U using Tapatalk

  5. #5
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    Re: 4518AC

    i check zthe tsb

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  6. #6
    Senior Tech 100+ Posts Rusty.Harris's Avatar
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    Re: 4518AC

    sorry about that, thought it was a 3031
    Did you try adjusting the separation pressure?

    Quote Originally Posted by antone View Post
    MR 4000

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