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Dislikes: Putting 1 orginal on Document feeder and glass 2 copies come out (help) crazy problem!
Sent from my SM-N981U using Tapatalk
Putting 1 orginal on Document feeder and glass 2 copies come out (help) crazy problem!
Sent from my SM-N981U using Tapatalk
If your charging by the click then I don't see the problem...We are going to need a little more information here as my ESP-O-Meter is low on angel tears.Like details on what happens to cause this, what modes (simple copy?...using the soft start button or hard?..regular copy mode ? what's on the display? what steps have you done to document the issue? What steps have you done at all....etc...
Default number of copies set to "2"? Same image on both? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Somehow they managed to default copy mode to 2 sets?
Reset to factory settings should clear it.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
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Originally Posted by antone
If somehow they managed to get it to default to 2 copies...I'd wipe/start over. Never know what might be jacked up.
Is this a used/resold machine? If it is, best to do a decommission which will not wipe out the HDD, but, will wipe ANY
user data, and set all of the non copy quality adjustments back to their default value. If you have it accessing the Toshiba
ECC data cloud, just disconnect the network cable so it won't pull it from the cloud and you have to enter it again.
The decommission will "fail" but it will still set everything back to default.
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