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  1. #21
    Master Of The Obvious 10,000+ Posts
    5005AC passwords

    blackcat4866's Avatar
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    Re: 5005AC passwords

    Quote Originally Posted by Rusty.Harris View Post
    Decommission the machine. 08-8615, then once finished (not connected to the network, it will
    say it failed, but will work). Reboot into 08 mode again, 08-8616, reboot.
    This will "wipe" everything and set it back to factory, without having to reload the software.
    All passwords set back to default, any customer data wiped.
    How would you do this if you don't know the service password? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #22
    Senior Tech 100+ Posts Rusty.Harris's Avatar
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    Re: 5005AC passwords

    Well, that's what happens, when you respond to a thread, before you are really awake, or have someone
    yacking at you while you are posting LOL.

    Quote Originally Posted by blackcat4866 View Post
    How would you do this if you don't know the service password? =^..^=

  3. #23
    Senior Tech 100+ Posts
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    Re: 5005AC passwords

    Took a system board from a junk machine. The password is on there. If anybody else runs in to the same thing, you need the system pcb. No replaceable SRAM.

  4. #24
    Service Manager 2,500+ Posts
    5005AC passwords

    SalesServiceGuy's Avatar
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    Re: 5005AC passwords

    Quote Originally Posted by tnrtt View Post
    Took a system board from a junk machine. The password is on there. If anybody else runs in to the same thing, you need the system pcb. No replaceable SRAM.
    ... hopefully you will not run into any SED-HDD issues because the Serial #s will not match. Best to have a formatted SED-HDD and the firmware handy.

  5. #25
    Senior Tech 100+ Posts
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    Re: 5005AC passwords

    Quote Originally Posted by SalesServiceGuy View Post
    ... hopefully you will not run into any SED-HDD issues because the Serial #s will not match. Best to have a formatted SED-HDD and the firmware handy.
    As a matter of routine I formatted the HD, reloaded firmware, initialized and put in the sn.

  6. #26
    Senior Tech 100+ Posts Vincent128's Avatar
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    Re: 5005AC passwords

    So....Bare with me its been Monday for 3 days now.

    IF Service password and Admin password are Unknown then it will require a sys board swap. Guessing you can't fix the key mis-match and need to reformat HDD

    However IF at least one of the passwords are known, then there are ways to reset the other per the instructions in the service and or user documentation.

  7. #27
    Master Of The Obvious 10,000+ Posts
    5005AC passwords

    blackcat4866's Avatar
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    Re: 5005AC passwords

    Quote Originally Posted by Vincent128 View Post
    So....Bare with me its been Monday for 3 days now.

    IF Service password and Admin password are Unknown then it will require a sys board swap. Guessing you can't fix the key mis-match and need to reformat HDD

    However IF at least one of the passwords are known, then there are ways to reset the other per the instructions in the service and or user documentation.
    Correct.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #28
    Senior Tech 100+ Posts riyadh hossainbd's Avatar
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    Re: 5005AC passwords

    There are a removable ic in system board
    "R45V200A"
    Change it
    H + S mode >password keep blank >enter >reload firmware
    It will be ok

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