Hello
I am a beginner on your forum and thank you for your help
My Toshiba printer shows the F101 error after I formatted the hard drive of it.
can someone help me put it back in service with the firmware?
The printer is almost new and did not display an error before
A beginner's mistake ...
Thank you
why did you format the drive in the first place?Originally Posted by jacem
do you have the service manual?
Hello
Thank you for your reply
I initially had a CA00 error so I cleaned the whole machine.
I then wanted to reset the machine to remove the error
I was wrong in handling and effectively erased Svram and HDD
PS : I dont have service manual for this one
You service a machine, being a noob without a service manual? Are you employed with a company or are you indy?Hello
Thank you for your reply
I initially had a CA00 error so I cleaned the whole machine.
I then wanted to reset the machine to remove the error
I was wrong in handling and effectively erased Svram and HDD
PS : I dont have service manual for this one
Put a request in the 'manual request' forum.
Sent from my SM-G960U using Tapatalk
Hello
yes I am independent and network technician, by wanting to troubleshoot I found myself in this situation
Anyhow, thanks for your help
How exactly did you erase the SVRAM and the HDD within the copier?
1. Turn the power of the equipment OFF and check the
connection of the HDD.
- Connector and harness check
- Check if the connector pins of the HDD are bent.
- Check if HDD for other equipment is not installed.
- Check if SRAM for other equipment is not installed.
2. If the error still occurs after step 1, perform the following.
- Perform HS-73 Firmware Assist mode -> Key
Backup/Restore and check that each Key Status is
"OK".
- If not, recover the key (press [Key] and select the
menu, and then press [Execute]).
3. If the error still persists after step 2, perform the
following.
- Perform HS-73 Firmware Assist mode -> Format
HDD, and then install "System software" (HS-49
Firmware Update mode -> SYSTEM SOFTWARE
(HD Data)).
Notes:
The following items will be deleted by HS-73
Firmware Assist mode -> Format HDD.
• Message Log
• Job Log
• Spool Data (Print, Email reception)
• Template
If F101_1 occurs with secure HDD or the error
persists after performing step 3, perform step 3 after
performing HS-74 HDD Assist mode -> Revert
Factory Initial Status HDD.
4. If the error persists even after step 3, replace the HDD.
5. If the error persists even after step 4, replace the HDD
harness.
6. If the error persists even after step 5, replace the SYS
board.
When you get your HDD situation sorted out, the CA00 error is the lack of developer density patches or color registration patches. Based on what you've done so far, I'm going to recommend that you hire somebody who knows what they're doing. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Good morning all
Thanks for your help
I have formatted the hard drive of the machine correctly as instructed by SalesServiceGuy,
the machine is now asking for OS firmware to proceed with the OS upgrade
Do any of you have this one?
thank you for helping me
Thanks: 
Likes: 
Dislikes: 
Reply With Quote
Bookmarks