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  1. #1
    Technician
    Join Date
    Nov 2020
    Location
    Anuradhapura
    Posts
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    Question Toner not Recognized

    Hello guys,

    Model - Toshiba 256SE

    MFP is working properly but Toner not recognized.
    I checked Key Backup and Restore
    I saw,

    SRAM key - KeyBroken
    FROM key - KeyNull
    SRAM license - OK
    FROM license - OK
    SRAM ADIkey - OK
    FROM ADIkey - OK

    I cannot copy SRAM to FROM or FROM to SRAM. Operation Failed.

    Please help me to fix that problem.

    Thank you,
    Have a Nice Day.

  2. #2
    Service Manager 5,000+ Posts
    Toner not Recognized

    SalesServiceGuy's Avatar
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    Dec 2009
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    150

    Re: Toner not Recognized

    Are you using Toshiba original toner?

    If yes, make sure the four contacts at the back of the toner cartridge are clean.

    If you remove the copier's inner deck, you can see the four springs at the back that connect with the toner cartridge. Make sure they are clean and not deformed.

    If still not working, replace this same contact unit.

  3. #3
    Technician
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    Nov 2020
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    Anuradhapura
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    Re: Toner not Recognized

    Quote Originally Posted by SalesServiceGuy View Post
    Are you using Toshiba original toner?

    If yes, make sure the four contacts at the back of the toner cartridge are clean.

    If you remove the copier's inner deck, you can see the four springs at the back that connect with the toner cartridge. Make sure they are clean and not deformed.

    If still not working, replace this same contact unit.
    Yes bro. I am using original toner and I cleaned it. But problem is not solved. Please help me.

  4. #4
    Trusted Tech 50+ Posts
    Join Date
    Nov 2020
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    Re: Toner not Recognized

    Replace toner...

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