Set machine up at my office using a gmail account for scan to email and it worked properly.
Delivered to customer and scan to email is now not working. Customer uses G-Suite.
Any ideas?
Set machine up at my office using a gmail account for scan to email and it worked properly.
Delivered to customer and scan to email is now not working. Customer uses G-Suite.
Any ideas?
Check the inbox of that account. You'll probably see an email saying someone tried to log into your account from a new location. It can usually be resolved by logging into gmail on a PC at that location.
Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?
Are they using Gmail / Gsuite as their SMTP server? There's a setting in GMail that you need to checkmark, something like "allow access from unsecure devices", or at least there was last time I checked.
Actually, it's "less secure apps". Less secure apps & your Google Account - Google Account Help
That may be the issue.
Error code? If it is a 2c71 code then pacman is most likely correct.
“First comes smiles, then lies. Last is gunfire."
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