problem installing new hard drive Toshiba e-studio 2550c

[golden2000]

Hello,
following the installation of a new hard disk in our toshiba 2550c copier, we are unable to reinstall the internal software of the copier. I put the copier screen as an attachment when you put the usb key to install the software. It is impossible to go further. Can you please help us to reinstall this copier.

Thanks a lotIMG_3121.JPG

[Blizzoo]

Hi,

You must format the HDD first and then install the FW. HDD must be a Toshiba Wipe HDD ADI-HDD. Perform 08-9030 after FW update is completed.

[Rusty.Harris]

Yep, if the HDD does not have a sticker that says ADI WIPE TECHNOLOGY
it won't work.
In the "older" days they came with "just a hard drive", but once TABS started putting
wipe drives in them, you cannot revert back.
The 2550 came with wipe drives out of the box, which means you have to use a wipe drive to replace it.

[golden2000]

Hello,

Thank you for your reply. The hard drive is a secure toshiba hard drive. I formatted it. When I do "normal update" I have a message confirming that the signatures have been transferred.
What is 08-9030 and where can I find it?

Thanks
Cordially,
Frederic

[golden2000]

Next week I'm going to recheck my hard drive... Otherwise where could I find a "wipe drive"?

Thanks

[Blizzoo]

08-9030 is a Setting Code that must be performed after a FW update - this code initialize the FW files. To get in 08 mode you need to turn off the machine, after FW update, and start it again by pressing and holding 0 and 8 key -> press Ok for the Service Mode password-> key in the code and then press Start and then Initialize on the screen, turn off and on again

[golden2000]

Hello,

Thanks a lot for your answers. I'm progressing in the installation...

For my copier, the keys are 4 and 9 at startup. Then code 9030.
On the other hand, it seems that some files are missing on my key...
Do you know where I can find them please?

Thanks

IMG_3136.JPG

[golden2000]

Hello,
I redid the entire firmware installation procedure, the copier works correctly again.
Thank you all for your help.

Cordially,

[sambelife]

Hello,
I redid the entire firmware installation procedure, the copier works correctly again.
Thank you all for your help.

Cordially,

hi golden2000,
do you have the firmware of e-studio 2550C??

i need it please!!!

thanks

[MacTavishLK]

hi golden2000,
do you have the firmware of e-studio 2550C??

i need it please!!!

thanks

Hi,

I got have it.
Check PM

Thank you.