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  1. #1
    Service Manager 5,000+ Posts
    3 Tier CPC invoicing for colour

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    3 Tier CPC invoicing for colour

    TABS just announced via a recent firmware update that eBN3/ OC3 copiers will be able to collect three tiers of color cpc charges based upon % toner coverage collected by the pixel counter. Effective April 01.

    I understand the sales pitch on the sales side but I am wondering what effect this will have on the Admin side. I think a dealer will be forced into a acquiring a Data Collection agent (DCA tool) to import this information into their accounting software.

    I know both FM Audit and eAutomate is supported but both of these products maybe outside the financial abilities of most dealers.

    I am wondering what an automatic email meter read will look like.

    I have noticed many dealers now add a line item to their invoices often called something like a Managed Print Service fee
    (approx $5 -$7 per month) to recoup the costs of all of the extra software needed to offer Tiered billing.

  2. #2
    Senior Tech 100+ Posts Thayer's Avatar
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    Re: 3 Tier CPC invoicing for colour

    I know how to change it on a Kyocera.

    Do you know how to adjust this on a toshiba? Is it in the service manual?

  3. #3
    Service Manager 5,000+ Posts
    3 Tier CPC invoicing for colour

    SalesServiceGuy's Avatar
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    Re: 3 Tier CPC invoicing for colour

    Quote Originally Posted by Thayer View Post
    I know how to change it on a Kyocera.

    Do you know how to adjust this on a toshiba? Is it in the service manual?
    Service Manuals are posted on FYI.Toshiba.com .

    I am not so interested in the nuts and bolts of configuring this on the service side, more what the challenges are on the Admin side.

    Where you work, what DCA and Admin softwares are they using to to manage Tiered invoicing?

  4. #4
    The Wolf 2,500+ Posts mojorolla's Avatar
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    Re: 3 Tier CPC invoicing for colour

    Quote Originally Posted by SalesServiceGuy View Post
    TABS just announced via a recent firmware update that eBN3/ OC3 copiers will be able to collect three tiers of color cpc charges based upon % toner coverage collected by the pixel counter. Effective April 01.

    I understand the sales pitch on the sales side but I am wondering what effect this will have on the Admin side. I think a dealer will be forced into a acquiring a Data Collection agent (DCA tool) to import this information into their accounting software.

    I know both FM Audit and eAutomate is supported but both of these products maybe outside the financial abilities of most dealers.

    I am wondering what an automatic email meter read will look like.

    I have noticed many dealers now add a line item to their invoices often called something like a Managed Print Service fee
    (approx $5 -$7 per month) to recoup the costs of all of the extra software needed to offer Tiered billing.
    Just set up 2 yesterday and the email reads look exactly the same as previous models. Not sure if they will release additional firmware for this feature but as of now, nothing has changed from what I have seen.


    Failing to plan is planning to fail!!!

  5. #5
    Service Manager 5,000+ Posts
    3 Tier CPC invoicing for colour

    SalesServiceGuy's Avatar
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    Re: 3 Tier CPC invoicing for colour

    Quote Originally Posted by mojorolla View Post
    Just set up 2 yesterday and the email reads look exactly the same as previous models. Not sure if they will release additional firmware for this feature but as of now, nothing has changed from what I have seen.


    I am trying to determine if when properly configured if the meter read displays fractional counts like 300.67 black and 230.8 colour.

  6. #6
    Senior Tech 100+ Posts Thayer's Avatar
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    Re: 3 Tier CPC invoicing for colour

    Quote Originally Posted by SalesServiceGuy View Post
    Service Manuals are posted on FYI.Toshiba.com .

    I am not so interested in the nuts and bolts of configuring this on the service side, more what the challenges are on the Admin side.

    Where you work, what DCA and Admin softwares are they using to to manage Tiered invoicing?
    I found the power point demo on toshiba exchange, with all the 08 codes very infomative.

    My company is trying to go DCA, but mainly using KFS and FM Audit. KFS/FM audit reports to Eautomate, the IT setup something for these programs to import.

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