Toshiba E-Studio 5520c color copier with fuser issues!!!!!!!!!!!!!!!!!!Please Helpppp

[ESG]

Hey everyone, I have toshiba e-studio 5520c that has given me countless fuser error codes.
It all started with a C-471 error message. I have replaced new parts on the copier unit like the IH Board, thirmistors and thurmipiles. Before I swapped out the thermistors, the copier started to give me a c-471 error message. Afterwards the copier gave out a c-449 error. i then swapped around the thermipiles on the copier and i was given another error message. I read the bullitan on the toshiba's fyi site( bULLITAN TSB-1034). I am still getting fuser codes. The latest one, after I swapped the thermipiles were the c-445 and the c-472 errors on teh copier. Toshiba tech support wanted me to change a wiring harness, but did not tell me which one. Has anyone seen this with this model toshiba before. Help Please!!!!!Thanks

[michaelc]

Those codes you referred to (C445 and C472) relate to the fuser lamp and the power supply board. I would check the lamps and also the fuses on the power supply.
If your having a few probs with the fuser might be worth checking if your getting the correct voltage from the mains. If its plugged into an extension that can cause problems also.

[arnh79]

I agree with michaelc- sounds like bad power. We've had various Toshiba machines in the field that kick up fuser codes when the voltage is bad or neutral to ground is high. I'd put a line monitor on the machine and see what it's doing.

[JustManuals]

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[Bani]

I had the same fuser troubles, changed power supply unit, thermistors, lamps.
Nothing helps.
The last action was a Firmware update and I have heard nothing about this issues.
Machine works now 9 months without any fuser problem.

[michaelc]

Bani is right about most machines, always update the firmware to the latest levels. Helps with many problems. Did you check your mains and power supply board?

[Dal_tech]

Have you checked the country code. I reformatted a hdd on one and it changed the country code and threw fuser ih code errors. Took me 3 days to figure out.

[SalesServiceGuy]

Are you sure that the copier is plugged into a dedicated 20 AMP power supply. Have you tried a Tripp Lite LC2400 Line Conditioner to make sure the copier is getting sufficent power?

[JaV]

Hey guys, I have an E-studio 281C having the C472 error code, I know this is an energy problem I am currently having, but I know there´s a way to erase the error code for a time using commands on the copier.

Could you please give me the way to do it, as I have to make my machine work for a little time until I can solve the energy problem?

Wait for a fast answer, thanks!

[michaelc]

Hey guys, I have an E-studio 281C having the C472 error code, I know this is an energy problem I am currently having, but I know there´s a way to erase the error code for a time using commands on the copier.

Could you please give me the way to do it, as I have to make my machine work for a little time until I can solve the energy problem?

Wait for a fast answer, thanks!

You should maybe post this under a new thread. It is a problem with the fuser.