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  1. #1
    Senior Tech 100+ Posts
    WC 7425 HDD format


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    WC 7425 HDD format

    We have a customer wanting to donate a WC7425 to a church. They have account codes turned on and would like that turned off and the HDD formatted. Not sure if formatting would also disable the account codes. Can anyone provide a procedure for them to perform this?

    Thanks,


    Dwayne

  2. #2
    Technician
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    Re: WC 7425 HDD format

    1. press 4 + Energy Saver + Stop ( as same time )
    2. switch ON
    3. wait for 2 minute release your fingers

    good luck

  3. #3
    Senior Tech 100+ Posts
    WC 7425 HDD format


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    Re: WC 7425 HDD format

    Quote Originally Posted by yimsangiam View Post
    1. press 4 + Energy Saver + Stop ( as same time )
    2. switch ON
    3. wait for 2 minute release your fingers

    good luck


    Thank you sir. I will pass that info along to our customer.

  4. #4
    Senior Tech 100+ Posts
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    Re: WC 7425 HDD format

    I would strongly recommend that you do NOT reformat the HDD. Unless you have the software to reload back on there. If you want to clear out the entire machine of anything in there I have the solution for you. It is an Initialization of the machine. This is what I do when I get these machines in and they have Username and Password. Go into Service Mode - go into DC131 - Initialize each one Copier/IOT, Network Controller, Finisher. Click on Button and VIOLA it is done. Once done exit out of Service Mode and select "Exit and Reboot'. You will have to go thru the Install Wizard that will pop up, and enter the date, time and fax info if handy. If not the lucky recipient can do all of those thru the control panel.

    Hope this helps

  5. #5
    Technician
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    Re: WC 7425 HDD format

    if no succese. please follow below step.
    1. switch ON

    2. press 0 (zero) wait for 7 second and press Start button.
    1.jpg

    3. press 6789 and press confirm.
    2.jpg

    4. press Tools Tab.
    3.jpg

    5. press Maintenance/Diagnostics Tab.
    4.jpg

    6. press Log In/Out button.
    6.jpg


    7. press Initialize NVM
    7.jpg


    8. press user and confirm

    9. close and exit

    good luck

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