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  1. #1
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    Xerox workcentre 7845 - Scan to folder

    I have a 7845 that was working fine up until a week ago. We had it setup to scan to a particular computer folder. We called the folder scan. Actually as much as I hate to admit it I set it up but it was last year. For some reason it refuses to scan to the folder anymore. It just says failed.

    The template says it is scanning to 10.1.10.21 well the problem is I can't find any computer with that address. More crazy is if I ping that address I get a reply but I checked the computer it was scanning to and that is not the address.

    So can someone please help me. How to I setup a scan folder do the xerox will send it. Is it as simple as just changing the IP address in the template to reflect the address of the folder or are there other steps I can not remember?

    Thank you for your help in advance.

  2. #2
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    Xerox workcentre 7845 - Scan to folder

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    Re: Xerox workcentre 7845 - Scan to folder

    You would be better using the pc host name rather than the ip address as the pc is most likely on dhcp so will change the pc ip address. (The pc host name never changes)
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  3. #3
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    Re: Xerox workcentre 7845 - Scan to folder

    Quote Originally Posted by copier tech View Post
    You would be better using the pc host name rather than the ip address as the pc is most likely on dhcp so will change the pc ip address. (The pc host name never changes)
    Thanks for the quick reply.

    I tried as you suggested but it keeps saying it failed because there is a login failure. Check user password and or setups.

    Not sure what this means? I tried using the username and password of the machine but that did not work.

    Any help appreciated

  4. #4
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    Re: Xerox workcentre 7845 - Scan to folder

    Setup a template in Scans tab

    Add New

    File Destination scans (for example)
    Friendly Name: scans (for example)
    Default Repository Protocol: SMB
    Hostname or IPv4 Address : Port 139 or 445
    Share: share name IE. Shared
    Doc Path: folder IE. scans
    Login name: Domain\Username (suggest creating user account for scanning - such as scanuser)
    Password: set never to expire/change
    Select Stored in template option
    If shown un tick save job log (.XST)
    Then Save/Add

  5. #5
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    Re: Xerox workcentre 7845 - Scan to folder

    Quote Originally Posted by acfife View Post
    Setup a template in Scans tab

    Add New

    File Destination scans (for example)
    Friendly Name: scans (for example)
    Default Repository Protocol: SMB
    Hostname or IPv4 Address : Port 139 or 445
    Share: share name IE. Shared
    Doc Path: folder IE. scans
    Login name: Domain\Username (suggest creating user account for scanning - such as scanuser)
    Password: set never to expire/change
    Select Stored in template option
    If shown un tick save job log (.XST)
    Then Save/Add
    Thanks for your help.

    I almost got it. The error now states Conflicting job setting invalid path

    Not sure what this means.
    If I use my PC I can see the server in my network and if I click on the server name I can see and access the folder named scans

    In the template under Document Path I typed in the following \\servername\scans
    But when I try to scan to this folder it gives me that error message

    Any ideas or help greatly appreciated
    Thanks

  6. #6
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    Re: Xerox workcentre 7845 - Scan to folder

    1. Quote Originally Posted by acfife View Post
      Setup a template in Scans tab
    Quote Originally Posted by acfife View Post

    Add New

    File Destination scans (for example)
    Friendly Name: scans (for example)
    Default Repository Protocol: SMB
    Hostname or IPv4 Address : Port 139 or 445
    Share: share name IE. Shared
    Doc Path: folder IE. scans
    Login name: Domain\Username (suggest creating user account for scanning - such as scanuser)
    Password: set never to expire/change
    Select Stored in template option
    If shown un tick save job log (.XST)
    Then Save/Add

    Got it! Just took the info out of the destination folder and left it blank and it worked perfect.

    Thanks again

  7. #7
    Trusted Tech 50+ Posts
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    Re: Xerox workcentre 7845 - Scan to folder

    Quote Originally Posted by Dig View Post
    Thanks for your help.

    I almost got it. The error now states Conflicting job setting invalid path

    Not sure what this means.
    If I use my PC I can see the server in my network and if I click on the server name I can see and access the folder named scans

    In the template under Document Path I typed in the following \\servername\scans
    But when I try to scan to this folder it gives me that error message

    Any ideas or help greatly appreciated
    Thanks
    Try setting up as below image, make sure there is only one "scans" folder and do not add the \\ or \ in path details.
    scan.jpg

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