Originally Posted by
Wardenclyffe
Hello Folks,
I work with a non profit organization out on Long Island NY (TSC@W) & a volunteer had donated to us a Xerox Color 550 with XVE Professional Finisher. We are having nothing but issues getting this unit up and running.
The first fault I was working through was 121-333....with information gathered from here I was able to access the NVM and change 850-001 to 0. Ever since I set this I have been unable to get back into the UI Diag/Maint. Screen. It seems to make all the motions, I can enter the 6789 and confirm that password, the log/in indication lights up, but when I push log in the machine just beeps instead of giving me the normal setup type screen.
Before I can tackle the other issues I think I need to first get back into the maintenance screen (two drums are at 0% life, so want to bypass that first just to make sure the darn unit works!)
But I just can't get back into it, no matter what I try. Any assistance would be greatly appreciated!
As a side note the other issues we are having, the finisher is convinced we have a jam at the entrance 012-901 but the path and everything is clear, would you folks think its the entrance sensor causing this issue?
Other error codes are 021-215 & 027-741... still wondering if the person donating the unit knew there were these issues on it!
Thanks!
-Jeff
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