Xerox 560 error 093-314

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  • artizm
    Junior Member
    • Jan 2019
    • 2

    #1

    [Error Code] Xerox 560 error 093-314

  • InterfaceP
    Trusted Tech

    250+ Posts
    • Jun 2013
    • 488

    #2
    Re: Xerox 560 error 093-314

    762-368 is the NVM reset.

    The issue could be caused from a faulty Low toner sensor to a clogged waste dispenser in the rear of the Developer housing. Electrically it would be the IOT or MCU in that order.

    This is a difficult one to tackle if you lack experience, I don't know if you do or not.

    Furthermore, I'm certain you can find additional info on this forum if you search the code.

    Good luck!

    Comment

    • artizm
      Junior Member
      • Jan 2019
      • 2

      #3
      Re: Xerox 560 error 093-314

      Originally posted by InterfaceP
      762-368 is the NVM reset.

      The issue could be caused from a faulty Low toner sensor to a clogged waste dispenser in the rear of the Developer housing. Electrically it would be the IOT or MCU in that order.

      This is a difficult one to tackle if you lack experience, I don't know if you do or not.

      Furthermore, I'm certain you can find additional info on this forum if you search the code.

      Good luck!


      Thank you ...i'll try , but the NVM 762-368 to 0 or an other number

      Comment

      • Kwaku01
        Trusted Tech

        100+ Posts
        • Aug 2018
        • 121

        #4
        Re: Xerox 560 error 093-314

        Originally posted by InterfaceP
        762-368 is the NVM reset.

        The issue could be caused from a faulty Low toner sensor to a clogged waste dispenser in the rear of the Developer housing. Electrically it would be the IOT or MCU in that order.

        This is a difficult one to tackle if you lack experience, I don't know if you do or not.

        Furthermore, I'm certain you can find additional info on this forum if you search the code.

        Good luck!
        Hi,

        I have the same issue with my xerox 700 and have reset the code from 3 to 0. The machine reboots with no error codes but after 10 to 50 prints, the machine stalls with the same error 093-314.
        After going through few posts with respects to this error, I opened the cartridge drum unit and found the yellow spiting. Please see below pics....
        your help and comments would greatly be applicated.


        Screen Shot 2019-02-01 at 1.25.10 pm.jpgScreen Shot 2019-02-01 at 1.24.40 pm.jpg
        Last edited by Kwaku01; 02-01-2019, 03:59 AM.

        Comment

        • Dech
          Technician
          • Aug 2014
          • 48

          #5
          Re: Xerox 560 error 093-314

          Hi

          a new inner cover has come out just for this problem..

          802K65485 Inner cover assy..

          If you keep getting error 093-314, run the dispenser motor, if dead, replace motor and add inner cover assy. Test voltages from your iot drive pwb. Some times it pops the F8 surface mount fuse..

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #6
            Re: Xerox 560 error 093-314

            I sure hope y'all are following ALL the RAPs since cleaning out supply n waste tubes are in there.

            "The issue could be caused from a faulty Low toner sensor to a clogged waste dispenser in the rear of the Developer housing."
            Last edited by Phil B.; 02-01-2019, 07:32 AM. Reason: add info

            Comment

            • knightfall
              Senior Tech

              500+ Posts
              • Jul 2006
              • 633

              #7
              Re: Xerox 560 error 093-314

              you may want to check 2 things
              1 check the chute that allows toner to drop into the developer unit is pack and backing up the toner, if it is then remove the developer top cover and inspect the gears on the mag roller and watch them as you turn it if it is damaged the augers in the developer unit will not move the toner down causing a back up of toner in turn burning out the dispenser motor.
              2 turn on the dispenser motor if you hear a noise the motor is good check the sound of the other motors for what it sounds like.
              these 2 are the usual suspects for that code.

              reset 762-312 to 0 first
              then check the yellow developer gears
              componet control 093-006 turns on the yellow dispenser motor

              replace whats defective.

              good luck
              Get your facts first, and then you can distort them as much as you please.

              Comment

              • Kwaku01
                Trusted Tech

                100+ Posts
                • Aug 2018
                • 121

                #8
                Re: Xerox 560 error 093-314

                Originally posted by knightfall
                you may want to check 2 things
                1 check the chute that allows toner to drop into the developer unit is pack and backing up the toner, if it is then remove the developer top cover and inspect the gears on the mag roller and watch them as you turn it if it is damaged the augers in the developer unit will not move the toner down causing a back up of toner in turn burning out the dispenser motor.
                2 turn on the dispenser motor if you hear a noise the motor is good check the sound of the other motors for what it sounds like.
                these 2 are the usual suspects for that code.

                reset 762-312 to 0 first
                then check the yellow developer gears
                componet control 093-006 turns on the yellow dispenser motor

                replace whats defective.

                good luck
                Hi
                Thanks for your in-depth guide. I followed your instructions and when I entered component control, I didn't hear any noise but heard the noise for Component Control [093-007] (Magenta Dispense Motor). I'm certain the yellow dispenser motor needs to be replaced. Thanks once again!

                Comment

                • Kwaku01
                  Trusted Tech

                  100+ Posts
                  • Aug 2018
                  • 121

                  #9
                  Re: Xerox 560 error 093-314

                  Originally posted by Dech
                  Hi

                  a new inner cover has come out just for this problem..

                  802K65485 Inner cover assy..

                  If you keep getting error 093-314, run the dispenser motor, if dead, replace motor and add inner cover assy. Test voltages from your iot drive pwb. Some times it pops the F8 surface mount fuse..
                  Hi, I runned the dispenser motor and and it didn't work so I replaced the motor and tested it and worked and now the error is gone but when i print there is no yellow.....Please any suggestions. I noticed I did not replace the inner cover assy. What could it be...? PLEASE ANYONES IMPUT WOULD GREATLY BE APPRECIATED!
                  Last edited by Kwaku01; 03-30-2019, 11:15 AM.

                  Comment

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